Champion Innovation and Cost Efficiency: Collaboratively integrate advanced testing technologies, research, and adopt cost-saving solutions like Test Time Reduction (TTR) and new test platforms, driving CAPEX reduction. Continuously improve test programsand test infrastructure to enhance product quality and reliability.
Technical Expertise and Support: Provide leadership in electrical failure analysis (EFA), exploring new test method/EFAtechnique to addressRMAs, production, reliability, and DPPM improvement. Analyze test results and deliver reports to stakeholders with actionable insights for improvement.
Technical Communication and Documentation:Develop and deliver clear, concise technical reports and documentation, including EFA, work instructions, test equipment guidelines, test reports, and specifications....
Provide first point of contact for customer-facing support and provide helpdesk support & troubleshooting and resolve problems to the end user’s satisfaction.
To create proper documentation, IT Asset tracking, diagrams and any other related instruction to help other employees make the best use of new technology.
To ensure all IT infrastructure are running in good conditions, properly installed & develop schedule and execute the preventive maintenance (PM)....
Perform troubleshooting, technical investigations, root-cause resolution, liaison with vendors' technical team, integration work, and new technology development work.
Design solutions, lead and manage projects directed towards a common objective
Coordinate activities of the project teams through task delegation, resource assignment and program management....
cabling knowledge in data center will be an advantage
Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, and software.
Provides 2nd level technical support ,manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution....