Install, maintain, and troubleshoot network systems, data communication equipment, and network-connected devices such as computers and network switches.
Provide first point of contact for customer-facing support and provide helpdesk support & troubleshooting and resolve problems to the end user’s satisfaction.
Lead and manage all aspects of the planning and coordination of all preventive maintenance and repair works; OPEX budget, ensure change management, incident management procedures and safety requirements are followed; coordinate activities as required with customers