100+ Technical Support Technician Jobs in Federal Territory - June 2026 - High Salaries

Showing 134 jobs results for "technical support technician" in Federal Territory

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Undisclosed

KL City

  • Please find the job description below
  • Job Title: L2 Support Engineer
  • Years of experience: 3 - 5 Years ...
Posted
11 days ago
Undisclosed

KL City

  • Attractive salary and performance-based bonuses.
  • Technical Support & Troubleshooting
  • Provide advanced phone, email, and on-site support to installers and customers for Residential and C&I solutions. ...
Posted
12 days ago

PLANET GROUP (M) SDN BHD

MYR3,000 - MYR4,500 Per Month

KL City

  • Manage IT asset inventory (procurement, tagging, tracking, and disposal).
  • Coordinate with vendors and service providers for warranty claims, repairs, and maintenance contracts.
  • Support store openings, relocations, and hardware rollouts (POS setup, CCTV, routers, cabling). ...
Posted
16 days ago
Undisclosed

KL City

  • • Technical Support & Issue Resolution:
  • o Provide Level 1, Level 2, and Level 3 technical support to internal teams and external
  • customers. ...
Posted
19 days ago
Undisclosed

KL City

  • Communicate technical concepts clearly to non-technical users, both verbally and in writing.
  • Maintain accurate records in IT systems, including hardware inventory, patch management, ticketing, and documentation.
  • Contribute to global initiatives for standardization and automation of account setup, laptop deployment, and patching/policy compliance. ...
Posted
13 days ago
Undisclosed

KL City

  • Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
  • Participate in service and products improvement projects and drive project deliverables.
  • Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
21 days ago
Undisclosed

KL City

  • Escalate to L3 teams with well-documented findings and analysis.
  • Monitor application and system health; proactively identify risks.
  • Perform root cause analysis (RCA) and contribute to continuous improvement. ...
Posted
2 days ago
Undisclosed

KL City

  • Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
  • Participate in service and products improvement projects and drive project deliverables.
  • Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
22 days ago
MYR5,999 - MYR8,999 Per Month

KL City

  • Accurately log all incidents and service requests in the IT ticketing system, monitor progress, and ensure timely resolution and closure.
  • Follow standard operating procedures and contribute to the development and maintenance of knowledge base articles and documentation in Spanish and English.
  • Identify recurring issues and recommend improvements to enhance the remote user experience. ...
Posted
11 days ago
Undisclosed

KL City

  • Act as the bridge to engineering: when escalation is required, hand off reproducible cases with clear context, business impact, and suggested next steps to minimise developer interrupt overhead.
  • Collaborate with product, QA, and engineering to drive permanent fixes and reduce recurring issues.
  • Maintain and improve internal runbooks, support playbooks, and customer-facing help-centre content. ...
Posted
23 days ago
Undisclosed

KL City

  • Key Responsibilities
  • Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
  • Support on-site and remote deployment, user training and post-installation support when required ...
Posted
5 days ago
Undisclosed

KL City

  • 3+ years of experience with Omnissa / VMware Workspace ONE.
  • Manage device enrollment, application deployment, user access, and security policies.
  • Monitor system health and perform preventive maintenance. ...
Posted
5 days ago
Undisclosed

KL City

  • Strong troubleshooting skills for Windows 10/11 and standard workplace services
  • Familiarity with Microsoft Intune, Autopilot, and Entra ID (user/device level)
  • Experience supporting deployment and migration activities based on defined procedures ...
Posted
16 days ago
MYR2,500 - MYR4,000 Per Month
WFH

KL City

  • Handle first-level technical support requests and escalate advanced issues to the engineering team when required
  • Support integrations with storage systems, cloud platforms, and third-party applications
  • Assist with deployment and configuration in Linux, Windows, and macOS environments ...
Posted
10 days ago
Undisclosed

KL City

  • Performing remote troubleshooting through diagnostic techniques and pertinent questions
  • Walk the customer through the problem-solving process.
  • Provide accurate information on IT products or services. ...
Posted
16 days ago
Undisclosed

KL City

  • Troubleshoot issues related to cloud services, networking, Linux/Windows systems, and connectivity
  • Support multi-cloud environments including Alibaba Cloud, Tencent Cloud, AWS, and Azure
  • Assist in cloud migration, cloud optimization, and cost-saving recommendations ...
Posted
a month ago
Undisclosed

KL City

  • Key Responsibilities
  • Execute end-to-end project implementation for Healthcare IT and AI solutions, including system setup, configuration and data migration activities.
  • Support on-site and remote deployment, user training and post-installation support when required ...
Posted
23 days ago
Undisclosed

KL City

  • Determine feasibility of technical solutions. Assist in root cause determination of network and related problems
  • Escalates issues to Tier 4 vendors as appropriate. Ensure customer satisfaction through timely resolution of escalated issues. Internet Protocols (HTTP, DNS, TCP/IP, ICMP), Internet Components (routers, proxies, gateways, servers), Technical Support, Customer Facing, Troubleshooting.
  • Japanese language N2 proficiency (verbal & written) is required (to cover 24/7 support)
Posted
21 days ago
Undisclosed

KL City

  • Escalate complex issues to relevant teams and follow up until resolution.
  • Support users via phone, email, chat, and remote support tools.
  • Maintain accurate documentation of incidents, troubleshooting steps, and resolutions. ...
Posted
22 days ago
Undisclosed

KL City

  • Product & Market Data Maintenance: Manage trading instruments, quotes, gateways, and market‑data source settings to ensure stable display of real‑time price charts.
  • Network Connectivity Support: Assist users in establishing stable connections via domain names, network optimization, etc., especially in regions where server search may be restricted.
  • Platform Monitoring & Reporting: Monitor server performance metrics and alerts, compile technical documentation based on log analysis, and report regularly to the server team. ...
Posted
a month ago
Undisclosed

KL City

  • Improve operation process
  • Resolving technical issue
  • Degree/ Diploma in Information Technology or related disciplines ...
Posted
22 days ago
MYR5,000 - MYR5,000 Per Month

KL City

  • Monitor printer performance, toner levels, and schedule preventive maintenance.
  • Maintain inventory of toner cartridges, spare parts, and printer supplies.
  • Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
MYR5,000 - MYR5,000 Per Month

KL City

  • Monitor printer performance, toner levels, and schedule preventive maintenance.
  • Maintain inventory of toner cartridges, spare parts, and printer supplies.
  • Document support requests, troubleshooting steps, and resolutions accurately. ...
Posted
a month ago
Undisclosed

KL City

  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
4 days ago
Undisclosed
  • Work hand in hand with Market Solutions Operations team to define and collaborate on the needs and specification for automation and simplification based on the Business Requirement Document (BRD).
  • Work on the automation of reporting extraction and KPI.
  • Produce and maintain technical and functional documentation related to the application and tool within Market Solutions support team (specifications, incident resolution procedures). ...
Posted
8 days ago
Undisclosed

KL City

  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
14 days ago

Tata Consultancy Services

Undisclosed

KL City

  • Please find the job description below.
  • Job Title: Support Engineer
  • Location: Kuala Lumpur, Malaysia ...
Posted
14 days ago

Tata Consultancy Services

Undisclosed

KL City

  • Please find the job description below.
  • Job Title: Support Engineer
  • Location: Kuala Lumpur, Malaysia ...
Posted
14 days ago
Undisclosed

KL City

  • What you will do:
  • Lead Platform Operations & Support Function
  • Own end-to-end production operations for internally built platforms (Mid-Office, Agent Portal, integrations) ...
Posted
16 days ago