12 Technical Support Specialist Jobs - September 2026 - High Salaries
Showing 12 jobs results for
"technical support specialist"
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
a month ago
MYR8 - MYR15 Per Hour
WFH • Fresh Graduates
Near Train Station
- Undertake outbound customer relationship management calls as necessary.
- Prepare reports on customer trend and support Manager to continuously review process, identify and resolve service gaps through constructive feedback and implements process improvements where appropriate.
- Any other ad-hoc tasks when required. ...
Posted
14 days ago
Undisclosed
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Maintain a thorough understanding of GOGOX's products, services, and policies to effectively assist customers.
- Document customer interactions and resolutions in the company's CRM system.
- Escalate complex customer issues to senior team members or other departments as needed. ...
Posted
24 days ago
MYR3,000 - MYR4,000 Per Month
KL City, WP Kuala Lumpur
Near Train Station
- Ensure the delivery of accurate, valid, and complete information to customers, utilizingappropriate methods and tools.
- Address customer complaints promptly, offering suitable solutions and alternatives withinestablished timeframes, and following up to confirm issue resolution.
- Collaborate effectively with cross-functional teams to escalate and resolve issues requiringspecialized technical knowledge. ...
Posted
2 months ago
MYR3,500 - MYR4,800 Per Month
Fresh Graduates
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Able to converse in Mandarin is preferable (due to Market service needed)
- Patient, polite, and possess good customer service awareness
- Possess basic problem-solving and logical thinking skills ...
Posted
21 days ago
MYR2,000 - MYR3,000 Per Month
Near Train Station
- Manage return, exchange, and repair cases professionally
- Assist with stock checking and inventory management
- Prepare simple reports and administrative documentation ...
Posted
a month ago
MYR3,000 - MYR3,300 Per Month
Bandar Kuala Lumpur, WP Kuala Lumpur
Near Train Station
- Feedback and Insights: Gather and share customer feedback and insights with management or product teams to help improve services and products.
- KPI Achievement: Meet personal and team goals for customer satisfaction, response time, and service efficiency.
- We are seeking a dedicated and personable Customer Experience Representative to join our dynamic team. The successful candidate will be responsible for handling customer inquiries across multiple communication channels, including inbound and outbound calls, email, and live chat. ...
Be an early applicant!
Posted
11 days ago
MYR2,600 - MYR3,200 Per Month
Petaling, WP Kuala Lumpur
Near Train Station
- Supporting the planning and execution of swim programmes, competitions, events, courses and academy activities.
- Coordinating venue bookings, facility setup, vendor, logistics, traffics and operational requirements.
- Preparing reports, documentation, operational records and internal communications. ...
Posted
2 months ago
MYR2,800 - MYR3,500 Per Month
- Resolves problems with customers via inbound telephone, email or chat sessions using technical product knowledge and interpersonal skills.
- Communicates basic technical solutions to customers using effective communication, listening, and comprehension skills.
- Demonstrates ability to articulate technical issues in simple to understand terms to both management and customers. ...
Posted
2 months ago
MYR2,400 - MYR2,500 Per Month
Fresh Graduates
- Assist in product roll-out and startup, maintain current equipment and resolve faults as required
- Train customers on how to use the equipment properly.
- Prepare service reports after each visit. ...
Posted
a month ago
MYR2,000 - MYR3,000 Per Month
WFH
Sungai Buloh, 47000
Near Train Station
- Maintain accurate and detailed records of customer interactions, transactions, comments, and complaints within the CRM system.
- Collaborate with internal teams, including sales and technical support, to ensure a seamless customer experience and to identify opportunities for service improvement.
- Proactively identify opportunities to enhance customer satisfaction and loyalty through personalized service and follow-up. ...
Posted
a month ago