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100+ Technical Support Specialist Jobs in Federal Territory - September 2026 - High Salaries
Showing 172 jobs results for
"technical support specialist"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Operate information technology production services in alignment with established protocols and service level agreements.
- Collaborate with colleagues to maintain and improve operational efficiency.
- Expert proficiency in IT Troubleshooting. ...
Posted
11 days ago
Undisclosed
KL City
- Qualifications
- Bachelor’s degree in Linguistics, Computer Science, or a related field.
- • 1 to 3 years of working experience in networking or related IT support roles (e.g., service desk/support, IT helpdesk, or network support). ...
Posted
23 days ago
Undisclosed
KL City
- Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues relating to Rapsodo products
- Manage customer issues from initial enquiry through to resolution, including investigation, follow-up, escalation, and closure
- Perform technical issue triage and identify the appropriate resolution path for customer cases ...
Posted
22 days ago
Undisclosed
KL City
- We are seeking a Service Desk Specialist. You will support end users across Windows and macOS, resolve tickets in Jira Service Management and handle requests via remote tools. You will work rotating shifts (up to 7:00 PM), focusing on fast troubleshooting, clear documentation and smooth escalations.
Posted
10 hours ago
Undisclosed
KL City
- Identity and Access Management (IAM): Administer departmental collaboration platforms, enforcing secure collaboration practices and ISMS-aligned IAM controls.
- M365 Management: Administer and troubleshoot the Microsoft 365 ecosystem (Outlook, Teams, SharePoint, OneDrive), including licensing and service health.
- Security & Usability: Continuously enhance M365 security settings while optimizing platform usability for end-users. ...
Posted
7 days ago
Undisclosed
KL City
- Strong communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
- Experience working in healthcare or other regulated environments and familiarity with data privacy and security best practices are beneficial.
- Organizational skills and attention to detail, with the ability to document issues and resolutions accurately. ...
Posted
10 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
15 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor, respond to, and resolve tasks through the ticketing system.
- Coordinate with internal teams and escalate issues when necessary.
- Perform ad-hoc tasks assigned by management. ...
Posted
15 days ago
Demant Technology And Innovation Centre Malaysia
Undisclosed
KL City
- Administer user accounts, system access permissions, and server resource access.
- Coordinate the procurement and deployment of approved IT hardware and equipment.
- Install, configure, maintain, and support IT infrastructure and end-user devices. ...
Posted
15 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
a month ago
MYR3,000 - MYR4,000 Per Month
KL City
- Check, respond and resolve tasks from the ticketing system.
- Any ad hoc tasks assigned from time to time by management.
- Minimum Diploma level education in Computer & IT, or relevant fields. ...
Posted
a month ago
Undisclosed
KL City
- Gather problem logs or DB logs then escalating to the right team/individuals.
- Gather data from logs or DB for reporting or statistic analytic.
- Working closely with Site Reliability Engineer (“SRE”) and Quality Assurance (“QA”) team. ...
Posted
14 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
14 days ago
Undisclosed
KL City
- Monitor application performance, ensuring optimal functionality and uptime.
- Coordinate with development teams to implement software updates, patches, and enhancements.
- Frequent night activity may be needed for system update and maintenance activity ...
Posted
14 days ago
Undisclosed
KL City
- Monthly lifestyle allowance via TNG eWallet
- Long-term rewards for your contributions
- Mobile and broadband reimbursement ...
Posted
14 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
3 days ago
Undisclosed
KL City
- Stays up-to-date with software updates and/or changes to be able to provide timely and accurate solutions to customers.
- Assists with system setup, configuration, and/or use of programming and integration tools and techniques that aid in the customization, extension and integration of products.
- Addresses concerns brought up by other departments such as customer experience or sales ...
Posted
3 days ago
Agensi Pekerjaan CS MALAYSIA Sdn Bhd
Undisclosed
KL City
- Escalate complex technical issues to second- or third-level support when required.
- Support different applications and productivity tools, especially Microsoft 365 applications, including Outlook, Teams, SharePoint and OneDrive.
- Assist with user account management, password resets, and access provisioning. ...
Posted
3 days ago
Undisclosed
KL City
- Perform basic O&M by monitoring systems remotely and basic warranty work
- Track complex technical problems and coordinate with internal teams (technical and R&D teams) to efficiently deliver high-quality solutions to customers’ issues
- Continuously develop knowledge of all relevant products and services ...
Posted
3 days ago
Undisclosed
KL City
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
- Ensures highest standard of service delivery to our customers. ...
Posted
5 days ago
Rosemallow Technologies Pvt Ltd
Undisclosed
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills. ...
Posted
5 days ago
MYR2,000 - MYR2,500 Per Month
Bangsar South
- Manage external vendor’s relationships and services.
- Complete all assigned tasks within given time frame, task includes on-site and off-site mechanical and electrical & Software/Hardware work. Especially, during critical time, e.g. deployment period, able to work and response even after Service Operation hours and/or weekend and public holiday whenever required.
- Must be fast responding to support and attending to the case after call, email or instruction received. ...
Posted
6 days ago
Undisclosed
- Demonstrate technical expertise of Apple products and services.
- Follow troubleshooting steps to identify the root cause of a technical issue in a customer service environment.
- Navigate customer service issues with care and strong interpersonal skills. ...
Posted
6 days ago
Undisclosed
KL City
- Take ownership of technical solutions, ensuring successful implementation within customer projects, and utilize specialist knowledge to tackle complex network design and configuration challenges.
- Oversee lab environment daily management, equipment maintenance, resource scheduling and test‑bed setup to support NPI verification, PoC and customer demo activities.
- Bachelor's or Master's Degree in Computer Science, Electrical Engineering, Telecommunications, or equivalent, with a range of 1 to 7 years' experience ...
Posted
7 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Monitor RMM and Monitoring platforms as support tools at 24/7
- Determine the best solution based on the issue and details provided by customers
- Walk the customer through the problem-solving process ...
Posted
7 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Install and configure Windows, ChromeOS and relevant drivers.
- Perform testing and Quality Control (QC) on refurbished laptops.
- Test screen, keyboard, touchpad, battery, WiFi, Bluetooth, USB ports, speakers, camera and other functions. ...
Posted
7 days ago
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