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100+ Technical Support Specialist Jobs in Federal Territory - September 2026 - High Salaries
Showing 172 jobs results for
"technical support specialist"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Provide support for enterprise productivity and collaboration tools (e.g., email, Teams-style collaboration, file sharing, and common business apps)
- Resolve technical issues remotely via remote command line utilities
- Assist in setting up Audio/Visual presentations. ...
Posted
8 days ago
Undisclosed
KL City
- Manage Change Management activities, ensuring controlled system updates and enhancements maintain strict regulatory compliance.
- Create and maintain precise technical documentation (e.g., using UML, BPMN) compliant with industry standards.
- Coordinate directly with client’s internal developer teams and third-party vendors to resolve underlying bugs and infrastructure problems. ...
Posted
9 days ago
Undisclosed
KL City
- Working knowledge of common operating systems (such as Windows, macOS, and Linux) and basic system configuration and administration.
- Relevant certifications (e.g., CompTIA A+, Microsoft or similar) or equivalent practical experience in IT support environments.
- Strong communication and customer service skills, with the ability to explain technical issues in clear, accessible language. ...
Posted
9 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: Technical, Trade, or Vocational School Degree.
- Related Work Experience: At least 2 years of related work experience. ...
Posted
9 days ago
Undisclosed
KL City
- Advocate for customers by translating recurring issues, feature requests, and insights into actionable feedback for Product, Engineering, Sales, and Marketing.
- Build trust with customers by being clear, accountable, and solution-oriented, especially in high-pressure or complex situations.
- Maintain accurate case documentation to support faster resolution, pattern detection, and continuous product improvement. ...
Posted
10 days ago
Undisclosed
KL City
- 4 Weeks of Paid Training
- Modern Office Located in KL Sentral
- Friendly and Casual Work Environment ...
Posted
11 days ago
Undisclosed
KL City
- Analyze system design and perform impact analysis for application changes.
- Support Tech Refresh projects, including migration of applications from obsolete servers, operating systems, databases, and platforms to newer versions.
- Perform PowerShell or Windows Batch scripting as required. ...
Posted
11 days ago
Undisclosed
KL City
- Maintain AV conferencing systems, access control, CCTV, IP telephony and multi-function printers;
- Administer DNS and DHCP network services, and independently resolve a wide range of network incidents;
- Manage full lifecycle of IT assets: requirement gathering, procurement, inventory record, maintenance, periodic audit and asset retirement; ...
Posted
13 days ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- § Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
- § Compose thoughtful, personalized responses for a variety of end user requests
- § Effectively resolve enquiries from end users in a considerate, accurate, and timely manner ...
Posted
13 days ago
MYR2,000 - MYR5,000 Per Month
KL City
- Configure payment methods, order types, receipt settings and other POS features.
- Support the setup of online ordering, QR ordering, kiosks and payment integrations where required.
- Perform remote installation, configuration and testing of POS systems. ...
Posted
13 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Conduct user training and product demonstrations for both new and existing clients.
- Prepare and maintain user guides, system documentation, and customization records.
- Handle customer enquiries related to POS and application-related technical issues. ...
Posted
15 days ago
MYR4,500 - MYR6,000 Per Month
KL City
- Capacity Planning: Develop and propose capacity management plans to prevent business disruptions and ensure smooth operations.
- Technology Research: Research emerging business technologies and IT software to enhance the organization’s IT systems.
- Policy Development: Develop IT policies and procedures to comply with group and audit/ISO requirements. ...
Posted
15 days ago
MYR4,000 - MYR6,000 Per Month
KL City
- Professional Certificate, Diploma in Information Technology, Accounting or equivalent
- Experience in Software testing and support of accounting or inventory software
- Accounting knowledge will be an advantage ...
Posted
15 days ago
Undisclosed
KL City
- Uphold safety, compliance, and quality standards in all technical interventions.
- Drive standardization of troubleshooting guides, tools, and processes across APAC.
- Build and expand the knowledge base to capture field learnings and best practices. ...
Posted
15 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Recommend and implement best practices for system configuration, maintenance, and upgrades to enhance performance.
- Deliver support through various communication channels, including telephone, email, and chat tools.
- Clearly articulate technical information to on-site engineers at IEIT, ensuring comprehensive understanding and resolution of issues. ...
Posted
15 days ago
MYR3,000 - MYR4,000 Per Month
KL City
- Work closely with the Development Team by assisting to conduct user testing of new application releases on a bi-weekly basis;
- Opportunity to travel to Singapore for field trainings and bonding sessions with the Singapore Team on an annual basis;
- Work closely with the Sales Team in coordinating activities such as scheduling of user trainings, technical/software installations or other activities that will aid in developing opportunities and sales; ...
Posted
15 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
19 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Troubleshoot, diagnose, and resolve application issues within SLA timelines.
- Manage and track support tickets, ensuring timely updates and resolution.
- Support system testing, validation, and minor configuration or customization tasks. ...
Posted
20 days ago
Undisclosed
KL City
- Carry out a regular review of product performance / repair / returns data.
- Updating daily and weekly status reports when required to supervisor or manager in a timely manner.
- Capable to perform technical diagnosis fault findings. ...
Posted
21 days ago
Undisclosed
KL City
- Create support tickets in ITSM systems with clear and detailed description, assign with appropriate categorization and priority level
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Deliver quality customer services to members and other stakeholders ...
Posted
21 days ago
Undisclosed
KL City
- Assist in the implementation of new systems and equipment.
- Utilize Building Management Systems (BMS) and other monitoring tools to oversee facility operations.
- Record and analyse data from monitoring systems to ensure optimal performance and identify potential issues. ...
Posted
21 days ago
MYR3,500 - MYR4,500 Per Month
KL City
- Perform onsite/remote training to clients and presentation to new and existing clients on product features.
- Prepare and develop of documentation on software user guide and software customisation request including software testing.
- Provide user support enquiries regarding Point-of-Sales (POS) and technical issues including remote troubleshooting and debugging of systems. ...
Posted
23 days ago
Talentia Consulting
Undisclosed
KL City
- Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
- 2+ years of experience with CAD/CAM/CAE software.
- Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
23 days ago
Undisclosed
KL City
- Availability & Quality Improvement:
- Proactively identify and address issues impacting application availability and quality. Lead incident management efforts, perform root cause analysis, and implement long-term solutions to minimize disruptions and recurring problems.
- Define, monitor, and report on application availability metrics. Establish clear targets for uptime and reliability and drive continuous improvement to meet or exceed service level agreements (SLAs). ...
Posted
23 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team.
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system.
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns. ...
Posted
23 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Incident triage and logging application issue via SNOW and route it to the proper technical resolving team
- Initial assessment of service Requests and Incidents including update of details of the requests in the SNOW ticket system
- Ensure completeness of information (i.e. description of issues, screenshots, etc) when issues are logged in order to facilitate investigation and resolution of concerns ...
Posted
24 days ago
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