2,200+ Technical Support Jobs in Malaysia - October 2026 - High Salaries - Page 63

Showing 2,218 jobs results for "technical support" in Malaysia
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  • To ensure complete + correct customer contact data, service data + changes in KN systems while ensuring a best-in-class onboarding + high level of data quality + timeliness including setting up + consistently providing customer reporting.
  • To consistently perform purchase order + shipment qualification in line with working instructions to ensure full + complete handovers to the OCC, optimizing the customer experience.
  • To contribute as process owner on continuous improvements of processes + controls for lean processes focusing on cost effectiveness + productivity. ...
Posted
25 days ago

KL City

  • Build and maintain real relationships with APAC clients — not just ticket resolution, but genuine technical partnership over time
  • Spot patterns across tickets and client behaviour; proactively surface product gaps, recurring issues, and integration risks to Engineering and Product before they become incidents
  • Collaborate actively across CG, Engineering, and Product — be the person who bridges technical reality and client context ...
Posted
a month ago

Kebun Baharu

  • Prepare service proposals, maintenance contracts, quotations, and technical documentation.
  • Conduct site inspections and technical assessments to identify maintenance requirements.
  • Recommend appropriate service solutions based on equipment condition and operational requirements. ...
Posted
2 months ago

Malaysia

  • Support the onboarding process by coordinating new hire documentation and ensuring a smooth transition for new employees.
  • Assist with offboarding and termination processes, including final documentation, system updates, and exit interviews as needed.
  • Respond to employee inquiries related to HR policies, procedures, and system navigation in a timely and professional manner. ...
Posted
a month ago

Taman Wilayah Selayang

  • Respond to phone calls and emails requiring Honeywell Aerospace Avionics technical support.
  • Resolve complex technical issues concerning installation, maintenance, troubleshooting, repair, overhaul, operation, modification, and certification of Honeywell Aerospace Avionic systems.
  • Capture and reuse technical knowledge gained during the technical issue resolution process – knowledge management. ...
Posted
2 months ago

Sheraton Hotels & Resorts

KL City

Posted
a month ago
  • Support regional inquiry queue performance through effective case management and prioritization
  • Identify recurring issues and contribute to process improvement and standardization
  • Contribute to knowledge management, documentation, and workflow improvements ...
Posted
a month ago

Malaysia

  • You drive Windows 10/11 modernization, feature updates, and vulnerability remediation programs across enterprise and manufacturing environments.
  • You will maintain standardized application packaging and deployment frameworks, ensuring automation, reliability, and scalability.
  • You act as the highest-level escalation point for complex endpoint, OS, and application issues requiring deep technical analysis. ...
Posted
a month ago

KL City

  • Complete all administrative activities promptly and accurately while complying with internal procedures, service standards, and regulatory requirements.
  • Assist in the handling and resolution of customer complaints, ensuring issues are managed professionally and efficiently.
  • Develop and maintain strong knowledge of products, services, operating procedures, guidelines, and customer service practices to provide accurate information and support. ...
Posted
a month ago
  • Work closely with other departments to ensure the prompt resolution of complex customer issues.
  • Escalate unresolved or complex issues to senior Customer Service Representatives or management when necessary.
  • Maintain accurate records of customer interactions, feedback, and complaints in the call log. ...
Posted
a month ago

KL City

  • Validate the proper functioning of standard and/or specialized Ecat iD equipment.
  • Troubleshoot, and repair, equipment malfunctions.
  • Perform, and track, scheduled preventative maintenance on equipment. ...
Posted
a month ago

KL City

  • Role is open to Malaysians only
  • Position is based in Kuala Lumpur
  • Bachelor / Master’s degree in Computer Science or Information Technology with an excellent academic track record ...
Posted
a month ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
2 months ago
  • Manage in-house production incidents and problem management for SharePoint-related issues.
  • Conduct data analysis on large datasets to support business performance reporting.
  • Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
a month ago

Malaysia

  • Manage structured cabling tasks, including connecting and disconnecting patch cables.
  • Perform hardware break-fix support — replace or reseat HDDs, memory, mainboards, SFP modules, and related components.
  • Conduct regular physical and visual inspections of equipment and facility conditions. ...
Posted
a day ago
  • Perform functional configuration and approved system changes.
  • Conduct functional testing, regression testing, and UAT support.
  • Provide user guidance, training, and documentation. ...
Posted
11 days ago

Bandar Kinrara

  • Provide on-site technical support during events and projects, including troubleshooting and resolving basic hardware issues.
  • Assist with equipment installation, cabling, configuration, and testing at event venues and project sites.
  • Work closely with the project, creative, and technical teams to ensure hardware is properly integrated into the overall project setup. ...
Posted
10 days ago

Ulu Kelang

  • Accelerate your path toward senior solutions engineering or product roles by owning measurable demo success metrics. Document technical wins and case studies that highlight your impact on deals and deployments.
  • Gain visibility with product and engineering teams by feeding back field insights that influence roadmap priorities. Learn how product decisions are made and how to translate customer requests into deliverable scope.
  • JobSummary ...
Posted
11 days ago

DATAEXPERT TECHNOLOGY SDN. BHD.

Suriaman 2A

Posted
12 days ago
  • Subcontractor Coordination
  • Technical & QA/QC Support
  • Health & Safety Monitoring ...
Posted
25 days ago

Stingray Solutions Sdn Bhd

  • Advance toward senior commercial roles by leading projects, improving sales processes, and reporting results to leadership for visible career progress.
  • Job Summary
  • Ready to turn relationships into repeat customers and visible growth? Join working with us at Stingray Solutions Sdn bhd, the team behind Stingray POS System, where we build practical point-of-sale software for the Malaysian F&B and retail sectors since 2019. We support over 1,000 local businesses and focus on reliable tools that help owners simplify operations and serve their customers better. ...
Posted
9 days ago
  • Assist in monitoring AI bot / AI system alerts related to copier service, toner, error status or customer support.
  • Support basic IT troubleshooting for computers, printers, network connection, email and office devices.
  • Assist in setting up user accounts, shared folders, IP address settings and basic network configuration. ...
Posted
25 days ago
  • Maintain system security measures such as antivirus protection, firewalls, and backups.
  • Monitor and maintain digital platforms used by the organisation.
  • Ensure the reliability, performance, and security of IT systems. ...
Posted
11 days ago
  • To empower local engineers and companies to meet engineering challenges through advanced technology and expertise.Our mission is to equip and support local engineers and companies in overcoming engineering challenges through the utilization of advanced technology and expert knowledge. We strive to empower them to achieve excellence and success in their endeavors.
  • To be recognized by customers and industries as one of the leading 3D Engineering Solutions Provider in ASEAN.Our goal is to establish ourselves as a prominent 3D Engineering Solutions Provider in ASEAN, earning recognition and trust from customers and industries alike. We strive to deliver exceptional services and solutions that meet the evolving needs of our clients in the region.
  • You will play an important role, such as: ...
Posted
18 days ago

Stingray Solutions Sdn Bhd

  • Advance toward senior commercial roles by leading projects, improving sales processes, and reporting results to leadership for visible career progress.
  • Job Summary
  • Ready to turn relationships into repeat customers and visible growth? Join working with us at Stingray Solutions Sdn bhd, the team behind Stingray POS System, where we build practical point-of-sale software for the Malaysian F&B and retail sectors since 2019. We support over 1,000 local businesses and focus on reliable tools that help owners simplify operations and serve their customers better. ...
Posted
15 days ago

KL City

Posted
a day ago

KL City

Posted
10 days ago
  • Advance toward senior commercial roles by leading projects, improving sales processes, and reporting results to leadership for visible career progress.
  • Job Summary
  • Ready to turn relationships into repeat customers and visible growth? Join working with us at Stingray Solutions Sdn bhd, the team behind Stingray POS System, where we build practical point-of-sale software for the Malaysian F&B and retail sectors since 2019. We support over 1,000 local businesses and focus on reliable tools that help owners simplify operations and serve their customers better. ...
Posted
22 days ago
Posted
11 days ago