Are you a final-year engineering student looking for an exciting internship that blends technical application, customer interaction, and real-world industry exposure?
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Revises of PPM checklist; tasks list & master data and analyses technical reports; identifies trends for the facilities and equipment breakdowns and recommends for continuous improvement
Review the performance of the facilities/system and provide input and recommendations for any upgrading or refurbishment work
Execute the master maintenance plans and master maintenance schedules as well as implement the approved capital and operating budget
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Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
Keen interest in continual learning and professional development.
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Support continuous improvement by maintaining knowledge articles, completing structured shift handovers, and contributing to a 24/7 global support operation.
Accurately diagnose, categorise, prioritise, and escalate incidents and requests in line with service targets and operational standards.
Ensure seamless handovers to resolver groups and between shifts, with clear ownership, status updates, and next actions documented.
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Develop merchandising and POSM materials, in coordination with Marketing team, to support excellence in retail presence and best in class visibility.
Optimize brand investment opportunities through return-on-investment analysis and successful management of trade marketing budget.
Work closely with Marketing team to develop effective trade promotions and cascade the promotions with clear communication to the specific channel.
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Pipeline Management: Manage the full sales cycle from lead generation to closing, ensuring an accurate forecast for the quarter and fiscal year.
Relationship Management: Build and maintain trusted relationships with key decision-makers and technical champions, including C-level executives.
Cross-functional Collaboration: Partner with Account Managers, Business Development Managers, and Pre-Sales Technical Support Engineers to deliver comprehensive, integrated solutions.
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Solid analytical and problem-solving abilities to understand client needs, propose suitable solutions, and handle objections effectively.
Proficiency in using CRM systems, Microsoft Office tools, and basic sales reporting or forecasting software.
Ability to work collaboratively with cross-functional teams, manage multiple opportunities concurrently, and meet sales targets within defined timelines.
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Strengthen and grow Greenlam brand specifications in banking and franchise projects through proactive engagement and sustained relationships management, with key decision-makers and architects and ensuring continued inclusion in project standards
Track specification progress, success rates and manage follow-up activities to convert specifications into sales.
Maintain accurate records by entering visit details, sample information, and client data into Salesforce CRM.
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