Conduct sample & catalogue management at branch office to ensure sufficient of marketing samples for the daily usage at branch office (showroom, customer service and sales & marketing department).
Coordinate and manage sample and catalogue delivery (courier / Lalamove), ensuring timely and accurate fulfilment to customers.
Maintain and update CRM / lead database, including call outcomes, customer feedback, and opportunity tracking.
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Team Leadership
Operations Management
Quality Control
Safety Procedures
Inventory Management
Problem Solving
Maintenance Scheduling
Process Improvement
Communication Skills
Performance Monitoring
Resource Allocation
Troubleshooting