Proactively identify client needs and opportunities to offer suitable banking solutions, cross-selling and up-selling relevant products and services to enhance client relationships and achieve business objectives.
Collaborate with internal departments, including credit, operations, and product teams, to facilitate seamless service delivery and resolve complex client issues in a timely manner.
Maintain detailed and accurate client records in the CRM system, documenting all interactions, transactions, and follow-up actions to ensure comprehensive client history.
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Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
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Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Perform all procedures accurately, including following documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
...
Own, drive and lead the whole design and development technical execution, engineering standards compliance, and final validation of the product up to first delivery
Proactively identify potential technical bottlenecks, security risks, or engineering failures before they occur
Serve as the primary point of contact for the customer's technical team to discuss specification and engineering changes
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Maintain the GII Quality Dashboard — track defect density, AI model performance, data quality, security findings, and acceptance status across all 10 pilots.
Produce monthly Quality Reports for the Head of GII, Assistant Head of GII and Steering Committee — including pass/fail status, defect summaries, model-drift indicators and remediation actions.
Coordinate with the Solution Architect (Faizullah) on architectural quality and with the Legal Expert (Hani) on compliance and data-protection sign-off.
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untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan
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untuk membantu mengekalkan dokumentasi prosedur pentadbiran sistem dengan merujuk kepada itil
untuk membantu dalam menentukan komunikasi peristiwa sistem dan rangkaian dan analisis punca selepas penyelesaian
untuk membantu mendiagnosis dan menyelesaikan kegagalan pelayan, os, rangkaian dan lain-lain serta melibatkan pakar dalaman dan vendor di kawasan masing-masing seperti yang diperlukan
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Assist in the development of innovative architectural concepts and detailed design solutions, while preparing, reviewing, coordinating, and updating architectural drawings and documentation to meet project requirements, design intent, and regulatory standards.
Support project teams in design coordination, technical submissions, authority approvals, and contract documentation, ensuring projects are delivered efficiently and to the highest professional standards.
Demonstrate strong organizational and project management abilities, with the capability to manage multiple tasks, prioritize deadlines, and work effectively in a fast-paced environment.
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• Maintaining the stability, reliability, and efficiency of GEL’s internal container platform and its supporting infrastructure. Responsible for resource provisioning and management, responding to platform and application outages, capacity planning, monitoring, and driving reliability enhancements.
• You will continuously evaluate platform’s technical architecture to ensure it scales effectively with evolving application demands, including proactively identifying and resolving reliability issues, analyzing product dependencies, pinpointing performance bottlenecks, and implementing optimization strategies to enhance platform availability and cost efficiency.
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To verify and evaluate the quality and performance of the equipment/ system according to the specification and requirement before delivery to the client
Involve in project early stage to understand the construction and Testing & Commissioning requirement
Ensuring work compliances to standards, in accordance with engineering practices
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Manage the triple constraints—scope, schedule, and cost—while maintaining a primary focus on quality and building strong customer relationships
Manage scope creep, change management, anticipate risk and maintain up to date risk register, plan and execute risk mitigation plans
Host monthly governance call with the senior management and provide a high-level of visibility on the project KPI’s including resource plan, schedule progress, cost to complete, risk etc
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At AIREI, we are building the future of industrial technology through Artificial Intelligence, Big Data Analytics, Blockchain, Robotics, and Industry 4.0 solutions for the palm oil and commodity industries.
As we continue expanding across South East Asia, we are looking for a motivated and energetic Sales Engineer to join our growing team.
This role is perfect for someone who enjoys both technology and people — someone who can understand customer challenges, communicate solutions effectively, and work closely with technical teams to deliver real industrial impact.
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