Account health monitoring: Maintain health artefacts such as feature adoption, API and integration health, and hygiene KPIs. Proactively recommend enhancements to prevent issues.
Design, direct, and coordinate the delivery of additional add-on Advisory Services and Professional Services engagements, taking lead on the deployment of many of the Advisory Services engagements, but also pulling in other Subject Matter Experts from our services organizations as needed.
Partner Enablement: Ensure our channel ecosystem is highly capable and confident in representing our products. You will coordinate technical and sales training, manage certifications, and drive partner specialization in complex solutions such as EV, RF, and AI/Data Center testing.
Analyze operational metrics and deliver periodic performance reviews to customer leadership, translating data into clear recommendations that strengthen security posture, cost efficiency, and system reliability.
Analyze operational metrics and deliver periodic performance reviews to customer leadership translating data into clear recommendations that strengthen security posture cost efficiency and system reliability.
Analyze operational metrics and deliver periodic performance reviews to customer leadership, translating data into clear recommendations that strengthen security posture, cost efficiency, and system reliability.