Own daily NOC operations to ensure consistent monitoring, timely alert triage, disciplined escalation, and structured resolution. Ensure all NOC tickets meet quality standards for acknowledgment, updates, resolution notes, and closure
Oversee the monitoring, management, and health of network infrastructure including routers, switches, firewalls, servers, and cloud-connected environments.
Ensure all network events are promptly detected, triaged, escalated, and resolved within defined SLA thresholds.
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Handle incoming customer requests professionally, ensuring prompt and thorough resolution of issues.
Build Level 1 competency in spare parts identification for assigned BUs, supported by 2nd-level Technical Advisors and BA/BU (Global/Region) teams during the quotation process.
Drive process improvements and implement best practices for efficiency and accuracy.
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Lead the full statutory audit process from planning through to CFO-level presentation, coordinating with auditors and key stakeholders across the region
Ensure compliance with IFRS, local GAAP, internal controls, and corporate accounting policies, maintaining and strengthening the team's control framework
Drive continuous improvement initiatives, own RTR SOPs and process design, and lead regional projects and ERP enhancements in collaboration with cross-functional teams
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As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.
Lead the full statutory audit process from planning through to CFO-level presentation, coordinating with auditors and key stakeholders across the region
Ensure compliance with IFRS, local GAAP, internal controls, and corporate accounting policies, maintaining and strengthening the team's control framework
Drive continuous improvement initiatives, own RTR SOPs and process design, and lead regional projects and ERP enhancements in collaboration with cross-functional teams
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Implement best practices and proactively identify, propose and implement continuous improvement opportunities in existing processes within the team
Provide RTR related advice and information to staff and be the first level of escalation party to assist the staff to resolve the daily operation issues
Regularly track and resolve outstanding issues and escalate to Finance Operations Manager and necessary parties if required.
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Using analytical tools such as Google Analytics and Insights to monitor and evaluate the company’s social media presence and performance, continue improve & enhance.
Suggesting recommendations to adjust the social media marketing strategy for optimal results.
Possesses digital marketing knowledge and able to give good advise & suggestion for us and to our partners & sponsors
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Vibe & Service Management: Lead the floor with magnetic energy. You ensure every guest feels respected, pampered, and right at home beneath the stars.
Financial & Costing Mastery: Keep our margins as sharp as a samurai sword. You’ll oversee inventory, control food/beverage costs, and optimize profitability.
Marketing & Audience Growth: Work on campaigns to keep the rooftop packed, leveraging your own networks and creative ideas to make APOLLO the ultimate destination.
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