33 Team Leader Customer Service Jobs in Malaysia | Job Vacancies | August 2026

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不要错过任何 Team Leader Customer Service 的新工作机会

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Real Estate Negotiator Real Estate Negotiator

Polygon Properties Sdn Bhd

MYR15,000 - MYR20,000 每月

全职

Fresh Graduates

Petaling, WP Kuala Lumpur

靠近火车站

To provide good service, build and maintain long-term rapport with existing clients
To actively participate in company's activities and training
To be willing to share ideas and being helpful to fellow colleagues ...

Negotiation Real Estate Sales

Jadilah pemohon terawal!

Posted

17 days ago

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Digital Marketing Pre-sales Specialist (China Market) Digital Marketing Pre-sales Specialist (China Market)

TDCX (MY) Sdn. Bhd.

MYR4,500 - MYR6,000 每月

全职

KL Sentral, WP Kuala Lumpur

靠近火车站

To develop and maintain a strong knowledge of available tools and systems,
To develop expertise in online advertising and small business marketing practices and trends,
To set reasonable and clear expectations that lead to satisfied customers, ...

Sales Strategy

Posted

a month ago

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Airport Hospitality & Lounge Manager

Airport Hospitality & Lounge Manager Airport Hospitality & Lounge Manager

Telecontinent Sdn Bhd

MYR5,000 - MYR6,000 每月

全职

Senai, Johor

Handle guest escalations and service recovery while maintaining customer satisfaction.
Coordinate with internal and external stakeholders, including hospital concierge teams, transport providers, and airport authorities.
Monitor lounge performance, ensure compliance with SOPs, and prepare basic operational reports. ...

Customer Relationship Management (CRM) Customer Service

Posted

6 days ago

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F&B Supervisor

F&B Supervisor F&B Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

全职

Petaling Jaya, Selangor

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Customer Service Team Leadership

Posted

4 days ago

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Dining Supervisor Dining Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

全职

Petaling Jaya, Selangor

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Customer Service Team Leadership

Posted

22 days ago

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Hospitality Supervisor Hospitality Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

全职

Petaling Jaya, Selangor

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Customer Service Team Leadership

Posted

22 days ago

TEAM LEADER CUSTOMER SERVICE TEAM LEADER CUSTOMER SERVICE

KITA RETAIL MANAGEMENT SDN BHD

MYR3,300 - MYR5,000 每月

全职

Kajang

Support mall events and promotional activities
Maintain a high standard of customer service delivery
Diploma or Degree in Business Administration, Hospitality, Customer Service, or a related field ...

Posted

a month ago

TEAM LEADER CUSTOMER SERVICE TEAM LEADER CUSTOMER SERVICE

KITA Retail Management Sdn Bhd

MYR3,300 - MYR5,000 每月

全职

Kajang

Support mall events and promotional activities
Maintain a high standard of customer service delivery
Diploma or Degree in Business Administration, Hospitality, Customer Service, or a related field ...

Posted

a month ago

Team Leader- Customer Service - Customer Care Team Leader- Customer Service - Customer Care

Karcher

Undisclosed

全职

Petaling

Track and manage team performance against key service metrics, including SLA compliance, response times, claim resolution, and quality standards.
Promote a collaborative, high-performance team culture that reflects and reinforces Kärcher’s values.
Lead and oversee end-to-end customer order processing activities, ensuring timely and accurate fulfilment in close coordination with the Sales team. ...

Posted

19 days ago

Customer Service Team Leader Customer Service Team Leader

Toll Group

Undisclosed

全职

Bayan Lepas

Workload & Resource Management: Proactively manage team capacity, leave planning, shift coverage, and business continuity requirements.
Quality & Accuracy Assurance: Validate team reporting, operational updates, and compliance requirements to ensure information shared with stakeholders is accurate, reliable and timely.
Customer & Service Delivery Management: Ensure service levels are met, proactively manage customer expectations, and drive timely resolution of operational issues and escalations. ...

Posted

2 days ago

Customer Service Team Leader Customer Service Team Leader

Toll Group

Undisclosed

全职

Bayan Lepas

Workload & Resource Management: Proactively manage team capacity, leave planning, shift coverage, and business continuity requirements.
Quality & Accuracy Assurance: Validate team reporting, operational updates, and compliance requirements to ensure information shared with stakeholders is accurate, reliable and timely.
Customer & Service Delivery Management: Ensure service levels are met, proactively manage customer expectations, and drive timely resolution of operational issues and escalations. ...

Posted

2 days ago

Team Leader Inbound Customer Service Team Leader Inbound Customer Service

Srg Asia Pacific Sdn. Bhd.

MYR3,500 - MYR4,000 每月

全职

KL City

 Monitor individual and team performance, ensuring SLAs are met and productivity targets are achieved.
 Actively coach, mentor, and support CSPs to help them improve performance and grow professionally.
 Address and resolve performance and behavioural issues promptly, implementing corrective actions when necessary. ...

Posted

14 hours ago

Team Leader Inbound Customer Service Team Leader Inbound Customer Service

SRG Asia Pacific Sdn. Bhd.

MYR3,500 - MYR4,000 每月

全职

KL City

 Monitor individual and team performance, ensuring SLAs are met and productivity targets are achieved.
 Actively coach, mentor, and support CSPs to help them improve performance and grow professionally.
 Address and resolve performance and behavioural issues promptly, implementing corrective actions when necessary. ...

Posted

14 hours ago

Customer Service Team Leader - Japanese Speaker Customer Service Team Leader - Japanese Speaker

Accenture Southeast Asia

Undisclosed

全职

KL City

Review team and individual performance data, identify trends, and drive continuous improvement
Prepare and present daily/weekly/monthly performance reports
Create concise and impactful operational briefing decks for stakeholder meetings ...

Posted

a day ago

Customer Service Team Leader - Japanese Speaker Customer Service Team Leader - Japanese Speaker

Accenture Southeast Asia

Undisclosed

全职

KL City

Review team and individual performance data, identify trends, and drive continuous improvement
Prepare and present daily/weekly/monthly performance reports
Create concise and impactful operational briefing decks for stakeholder meetings ...

Posted

15 hours ago

Customer Service Team Leader - Japanese Speaker Customer Service Team Leader - Japanese Speaker

Accenture

Undisclosed

全职

KL City

Posted

14 hours ago

Customer Service Team Leader Customer Service Team Leader

TDCX

Undisclosed

全职

Singapore

Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future ...

Posted

a month ago

Customer Service Team Leader (Customer Sales Operations) Customer Service Team Leader (Customer Sales Operations)

YINEE AUSTIN SDN. BHD.

MYR5,000 - MYR5,000 每月

全职

KL City

带领客服团队提升客户咨询至体验券购买及预约安排的转化率
确保团队有效执行客户跟进流程，提高客户成交机会
引导客户了解服务价值，协助客户完成购买决定 ...

Posted

23 days ago

JEV Management & Trading

MYR8,000 - MYR12,000 每月

全职

KL City

Fluent in Korean (Business level, N2 or above preferred)
Strong command of English (spoken and written)
Familiar with CRM systems, reporting dashboards, Microsoft Teams, Zoom, and other collaboration tools ...

Posted

a month ago

JEV Management & Trading

MYR8,000 - MYR12,000 每月

全职

KL City

Fluent in Japanese (Business level – N2 or above preferred)
Strong command of English (spoken and written)
Familiarity with CRM systems, reporting dashboards, Microsoft Teams, Zoom, and similar collaboration tools ...

Posted

a month ago

Team Lead, Customer Service Team Lead, Customer Service

Thermo Fisher Scientific

Undisclosed

全职

Singapore

Be an effective Change Agent who leads by example and handles periods of change with motivating behavior while supporting the Manager's vision
Oversee daily order fulfillment (Quote-to-Cash including returns, replacements, debits and credits)
Own escalated customer issues, conducting root-cause-analysis and follow through to resolution within escalation turnaround time of 24 hours ...

Posted

6 days ago

Team Lead, CS Quotation Team Lead, CS Quotation

Bühler Group

Undisclosed

全职

Subang Jaya

Handle incoming customer requests professionally, ensuring prompt and thorough resolution of issues.
Build Level 1 competency in spare parts identification for assigned BUs, supported by 2nd-level Technical Advisors and BA/BU (Global/Region) teams during the quotation process.
Drive process improvements and implement best practices for efficiency and accuracy. ...

Posted

19 days ago

Service Team Leader (Brand: KJ) Service Team Leader (Brand: KJ)

Kaji Fire Meat House

SGD2,100 - SGD3,000 每月

兼职, 全职

Bukit Merah

Posted

7 days ago

Service Team Leader (Brand: KJ) Service Team Leader (Brand: KJ)

Kaji Fire Meat House

SGD2,100 - SGD3,000 每月

兼职, 全职

Bukit Merah

Posted

15 days ago

Call Centre Team Leader (Changi) Call Centre Team Leader (Changi)

CONNECT CENTRE PTE. LTD.

SGD2,300 - SGD2,500 每月

全职

Changi Business Park

Posted

18 days ago

Team Leader, Customer Experience (Mandarin Speaker) Team Leader, Customer Experience (Mandarin Speaker)

Klook

Undisclosed

全职

KL City

Guides and coaches team members on expectations and continuous improvement by communicating direction and goals through regular and clear feedback not only for performance but also attendance and adherence to policies
Works closely with the Workforce Management team to determine anticipated work volume and optimize work distribution
Proactively ask for and give feedback so communicating and coordinating with various departments to make positive change in the organization ...

Posted

14 days ago

Team Lead, CX Operations Team Lead, CX Operations

Castlery

Undisclosed

全职

Kampung Nong Chik

Drive onboarding and capability building across the team through structured coaching and knowledge sharing, closing skill and knowledge gaps
Ensure team proficiency and compliance by monitoring accuracy, driving productivity, and implementing corrective actions where needed
Own team KPIs, escalations, and quality standards, ensuring all cases are resolved in a timely and high-quality manner ...

Posted

17 days ago

Senior-Service Supervisor | Changi T3-rotating shift Senior-Service Supervisor | Changi T3-rotating shift

KOPITIAM

SGD2,600 - SGD2,800 每月

全职

Changi

Posted

a month ago

Assistant Manager, Contact Centre Services Assistant Manager, Contact Centre Services

DHL

Undisclosed

全职

Singapore

Identify citizen needs, service gaps and recurring issues, and provide feedback to improve processes and customer experience.
Contribute to the development of operational procedures, knowledge resources and continuous improvement initiatives.
Min Diploma / Degree ...

Posted

17 days ago