40 Team Leader Customer Service Jobs in Malaysia | Job Vacancies | June 2026 | Ricebowl

Team Leadership Customer Service

Shah Alam, Selangor

Ensure the outlet maintains Quality, Service, and Cleanliness (QSC) standards while minimizing customer complaints.
Handle customer complaints professionally and escalate issues to the superior when necessary.
Prepare weekly and monthly duty rosters for outlet team members. ...

Posted

3 days ago

Real Estate Negotiator Real Estate Negotiator

Polygon Properties Sdn Bhd

MYR15,000 - MYR20,000 每月

Negotiation Real Estate Sales

Fresh Graduates

Petaling, WP Kuala Lumpur

靠近火车站

To provide good service, build and maintain long-term rapport with existing clients
To actively participate in company's activities and training
To be willing to share ideas and being helpful to fellow colleagues ...

Posted

19 days ago

支持聊天

F&B Supervisor

F&B Supervisor F&B Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

(No Night Shift) Customer Service Representative | June 2026 Intake (No Night Shift) Customer Service Representative | June 2026 Intake

Posted

3 days ago

(No Night Shift) Customer Service Representative | June 2026 Intake

UBASE Asia Sdn Bhd

MYR2,300 - MYR2,750 每月

Customer Service Active Listening

KL City, WP Kuala Lumpur

靠近火车站

Maintain detailed and accurate records of all customer interactions in the system.
Follow call scripts, quality standards, and performance targets while continuously seeking to improve customer satisfaction.
Responsibilities: ...

Posted

2 days ago

Team Leader (IOI City Mall, Putrajaya)

Team Leader (IOI City Mall, Putrajaya) Team Leader (IOI City Mall, Putrajaya)

Potato Corner

MYR2,300 - MYR3,200 每月

+额外补偿

Team Leadership Inventory Management

Dengkil, Selangor

Ensure the outlet maintains Quality, Service, and Cleanliness (QSC) standards while minimizing customer complaints.
Handle customer complaints professionally and escalate issues to the superior when necessary.
Prepare weekly and monthly duty rosters for outlet team members. ...

Posted

8 days ago

支持聊天

Restaurant Supervisor Restaurant Supervisor

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Catering Supervisor Catering Supervisor

Posted

16 days ago

支持聊天

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

Food and Beverage Team Leader Food and Beverage Team Leader

Posted

16 days ago

支持聊天

The Precious Seed Management Sdn. Bhd. (Just Pets Megastore)

MYR3,500 - MYR4,500 每月

靠近火车站

Handle customer inquiries and resolve complaints professionally, ensuring a positive dining experience.
Coordinate closely with kitchen and bar teams to ensure smooth service flow between front-of-house and back-of-house.
Support buffet, event setup and execution, ensuring food presentation, replenishment, and service quality meet standards. ...

TEAM LEADER CUSTOMER SERVICE TEAM LEADER CUSTOMER SERVICE

Posted

16 days ago

KITA RETAIL MANAGEMENT SDN BHD

MYR3,600 - MYR5,000 每月

TEAM LEADER CUSTOMER SERVICE TEAM LEADER CUSTOMER SERVICE

Kajang

Parental leave
Professional development
Mandarin (Preferred) ...

Posted

24 days ago

KITA RETAIL MANAGEMENT SDN BHD

MYR3,300 - MYR5,000 每月

TEAM LEADER CUSTOMER SERVICE TEAM LEADER CUSTOMER SERVICE

Kajang

Parental leave
Professional development
Mandarin (Preferred) ...

Posted

22 days ago

KITA Retail Management Sdn Bhd

MYR3,300 - MYR5,000 每月

Team Leader - Customer Service Team Leader - Customer Service

Kajang

Parental leave
Professional development
Mandarin (Preferred) ...

Posted

22 days ago

Summitnext Technologies Sdn Bhd

MYR4,000 - MYR5,000 每月

Team Leader - Customer Service Team Leader - Customer Service

Sungai Petani

Prepare Weekly/Monthly/Quarterly reports in a timely manner.
Conduct weekly, monthly or quarterly business presentations to management and client.
Responsible to manage the overall site activities in the absence of the Operations Manager ...

Posted

22 days ago

SummitNext Technologies Sdn Bhd

MYR4,000 - MYR5,000 每月

Team Leader - Customer Service Team Leader - Customer Service

Sungai Petani

Prepare Weekly/Monthly/Quarterly reports in a timely manner.
Conduct weekly, monthly or quarterly business presentations to management and client.
Responsible to manage the overall site activities in the absence of the Operations Manager ...

Posted

22 days ago

Cretev Sdn Bhd

MYR2,500 - MYR3,000 每月

Team Manager-Team Leader, Customer Care Team Manager-Team Leader, Customer Care

KL City

Manage agent activity, break schedules, and service levels to ensure optimal coverage.
Resolve escalated customer calls and coach staff on how to handle complex issues to minimize future escalations.
Handle operational client communications including emails and shift reporting while completing administrative tasks from the Operations Manager. ...

Posted

a month ago

Mox Bank

Undisclosed

Customer Service Team Leader Customer Service Team Leader

Hong Kong

To improve efficiency and reduce complaints as well as increase the NPS
To ensure compliance with all relevant internal guidelines and external regulatory requirements, including management of operational risk and adherence to the bank’s standard of ethical behavior
To provide coaching, guidance and training to the Customer Service team to enhance technical knowledge; and ...

Posted

18 days ago

KONE

Undisclosed

Customer Service Team Leader Customer Service Team Leader

Petaling Jaya

Conduct regular coaching, feedback, and performance review sessions.
Ensure adherence to company policies, processes, and compliance standards.
Monitor attendance, productivity, and schedule adherence of team members. ...

Posted

5 days ago

Kone

Undisclosed

Customer Service Team Leader Customer Service Team Leader

Petaling Jaya

Conduct regular coaching, feedback, and performance review sessions.
Ensure adherence to company policies, processes, and compliance standards.
Monitor attendance, productivity, and schedule adherence of team members. ...

Posted

6 days ago

TDCX

Undisclosed

Customer Service Team Leader Customer Service Team Leader

Singapore

Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive work culture that enables your future ...

Posted

6 days ago

AVENSYS CONSULTING PTE. LTD.

SGD4,000 - SGD4,000 每月

Customer Service Team Leader Customer Service Team Leader

Singapore

Track and manage team performance reports.
Identify trends and recommend process improvements.
Administrative & Ad Hoc Tasks ...

Posted

11 days ago

Morgan McKinley

Undisclosed

Customer Service Team Leader Customer Service Team Leader

Singapore

Prepare, review, and manage performance reports to monitor team outcomes.
Spot recurring issues or trends and recommend practical solutions to optimize processes.
Support administrative functions and maintain clear communication across internal and external stakeholders. ...

Posted

12 days ago

Coty

Undisclosed

Customer Service Team Leader (Higher Education) Customer Service Team Leader (Higher Education)

KL City

Ensure that minimum shelf-life requirements are properly maintained in the WMS (Warehouse Management System) and only products with the acceptable remaining shelf-life are sent to customers.
Collaborate with Market Planning Team on PIPO management, Quota release and back-in-stock date to ensure maximum fulfilment and backordering possibilities.
Working closely with Shared Service Centre (SSC) and local Finance on Credit Management (e.g. credit release on blocked orders). ...

Posted

21 days ago

TDCX

Undisclosed

Customer Service Team Leader - Korean Speaker Customer Service Team Leader - Korean Speaker

Singapore

Posted

14 days ago

Teleperformance

Undisclosed

Customer Service - Team Leader Customer Service - Team Leader

George Town

Strategic thinker with strong analytical and creative problem-solving skills
Must be able to collaborate with the client on pressing concerns and partner with internal stakeholders on action plan execution
Experience in a complex fast paced environment and passion for ensuring an excellent user experience ...

Posted

18 days ago

Ap Millennium Consultants

MYR2,500 - MYR2,800 每月

Customer Service - Team Leader Customer Service - Team Leader

KL City

To use the same performance information to provide positive reinforcement of behaviour or skill.
To communicate the management’s objectives and plans to the team and to ensure that the efforts of the team are focused on achieving these objectives.
To carry out regular performance appraisals with team members. ...

Posted

a month ago

AP Millennium Consultants

MYR2,500 - MYR2,800 每月

Customer Service Team Leader (Japanese Speaking) Customer Service Team Leader (Japanese Speaking)

KL City

To use the same performance information to provide positive reinforcement of behaviour or skill.
To communicate the management’s objectives and plans to the team and to ensure that the efforts of the team are focused on achieving these objectives.
To carry out regular performance appraisals with team members. ...

Posted

a month ago

Teleperformance

Undisclosed

Customer Service Team Leader (Japanese Speaking) Customer Service Team Leader (Japanese Speaking)

KL City

Handle customer escalations and support resolution of complex cases.
Collaborate closely with Operations, QA, Training, and Workforce Management teams to improve operational performance.
Prepare and analyze operational reports and performance trends. ...

Posted

24 days ago

TP

Undisclosed

Kawasan Sekitar Kuala Lumpur

Handle customer escalations and support resolution of complex cases.
Collaborate closely with Operations, QA, Training, and Workforce Management teams to improve operational performance.
Prepare and analyze operational reports and performance trends. ...

Posted

24 days ago

JEV Management & Trading

MYR8,000 - MYR12,000 每月

KL City

Fluent in Japanese (Business level – N2 or above preferred)
Strong command of English (spoken and written)
Familiarity with CRM systems, reporting dashboards, Microsoft Teams, Zoom, and similar collaboration tools ...

Posted

a day ago

JEV Management & Trading

MYR8,000 - MYR12,000 每月

Customer Service Supervisor - Team Leader (BPO l Contact Centre) Customer Service Supervisor - Team Leader (BPO l Contact Centre)

KL City

Fluent in Korean (Business level, N2 or above preferred)
Strong command of English (spoken and written)
Familiar with CRM systems, reporting dashboards, Microsoft Teams, Zoom, and other collaboration tools ...

Posted

a day ago

Quess Global Malaysia

MYR2,000 - MYR2,500 每月