Develop and maintain strong relationships with clients, understanding their travel needs and proactively suggesting suitable travel packages and promotions.
Process customer payments accurately using the Point of Sale (POS) system, including handling cash, credit cards, and other payment methods with integrity.
Respond promptly to electrical faults, breakdowns and emergency situations, implementing corrective measures and liaising with external contractors when necessary
Prepare, verify, and maintain accurate import and export documentation, including invoices, packing lists, bills of lading, shipping instructions, and customs declarations.