Manage client inquiries via multiple channels (phone, email, in-person) with professionalism and efficiency, providing accurate information about services, treatments, and appointment scheduling.
Demonstrate a strong customer service orientation and take responsibility for ensuring customer satisfaction, particularly in resolving issues related to flight bookings, loyalty programs, and travel disruptions.
Maintain a clean and organized work environment, including brewing stations, counters, and customer seating areas, adhering to food safety and hygiene standards.
Manage client inquiries via multiple channels (phone, email, in-person) with professionalism and efficiency, providing accurate information about services, treatments, and appointment scheduling.
Return Goods Handling: Manage the process for returned goods—handlingphysical stock, inspecting item conditions, preparing requireddocumentation, and generating reports.