Analyze energy losses, downtime events, inverter trips, curtailment, shading, equipment degradation, and grid-related issues.
Work closely with relevant stakeholders to conduct root cause analysis (RCA) for underperforming assets and develop corrective and preventive action plans.
Prepare daily, weekly, monthly, quarterly, and annual asset performance reports for management and stakeholders.
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Work with level 1 support in application knowledge transfer in establishing standard first level recovery process/system health check monitoring/scheduled activities as well as common application user queries.
Collaborate with internal stakeholders like application, business, infrastructure, security, and operations to continuously improve the stability of applications.
Develop support operational documents to summarize common support issues.
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Build system capabilities for new processes and new platforms, including system design, verification, pull-line network, server-related design, deliver planning documents and follow up implementation.
Conduct regular backend system checks, plan data archiving, and coordinate overall planning for new factories and new sites.
Bachelor’s degree or above in Computer-related disciplines; CET-4. Candidates with extensive working experience and strong competencies may be considered with a college diploma.
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