300+ Support Technician Jobs in Federal Territory - September 2026 - High Salaries

Showing 310 jobs results for "support technician" in Federal Territory
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KL City

  • Install, configure and troubleshoot in-house applications and other client-specific software.
  • Create and maintain system images, and support software deployment and antivirus agent installation.
  • Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
22 days ago

KL City

  • AS400 based application Life Asia : 2 years (Preferred)
  • insurance/ Takaful: 1 year (Required)
  • IBM: 1 year (Preferred) ...
Posted
22 days ago

KL City

  • You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
  • We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
  • This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
22 days ago

KL City

  • Perform functional testing to identify application errors, bugs, and usability issues prior to and after application release.
  • Report creation, validation, and update.
  • Identify application errors / bugs and guide users through issue diagnosis, troubleshooting, and problem resolution. ...
Posted
17 days ago

KL City

  • Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
  • Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
  • Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
22 days ago

KL City

  • Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
  • Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
  • Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
23 days ago

KL City

  • Maintaining the software system: The Application Support Engineer is responsible for ensuring the software system’s smooth functioning, including day to day jobs, performing upgrades and maintenance tasks, performance monitoring, and maintaining security standards.
  • Automation of business processes: The Application Support Engineer works closely with the development team to automate business processes, which helps to reduce manual effort and improve efficiency.
  • Bachelor’s degree in computer science, Information Technology, Computer / Software Engineering or relevant courses ...
Posted
13 days ago

KL City

  • Manage in-house production incidents and problem management for SharePoint-related issues.
  • Conduct data analysis on large datasets to support business performance reporting.
  • Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
24 days ago

KL City

  • You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
  • You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
  • You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
20 days ago
WFH

KL City

  • You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
  • You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
  • You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
20 days ago

KL City

Posted
20 days ago

KL City

  • Configure and validate Purview controls across Exchange Online, SharePoint Online, OneDrive, Microsoft Teams, Microsoft 365 applications, and supported endpoints
  • Lead configuration walkthroughs, technical testing, policy validation, defect resolution, implementation-evidence review, and deployment-readiness activities
  • Coordinate with Compliance, Legal, Risk, Privacy, Identity, Endpoint, Messaging, SOC, IT Security, and client technology teams to manage prerequisites, dependencies, access, and implementation decisions ...
Posted
20 days ago

KL City

  • Conduct root cause analysis (RCA) on recurring or complex technical issues and work with relevant internal teams to identify rectification and preventive solutions.
  • Review product performance, repair, return and service data to identify technical trends, recurring issues and areas for improvement.
  • Prepare regular technical support, issue-tracking and product performance reports for management review. ...
Posted
7 days ago

KL City

  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
a month ago

KL City

  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
a month ago

KL City

  • You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
  • The Data and Finance Application Support team is within the Business Technology Services function, supporting the Bank's suite of Finance and Data warehouse Application system. The team is responsible for the production stability of Data and Finance applications and ensuring on going improvements in system availability, supportability & service levels over time.
  • The successful candidate will be working with Business, Operations, Support and Development teams to ensure a high-quality service & swift resolution of issues ...
Posted
a month ago
  • Monitor system performance and ensure maximum uptime.
  • Perform system upgrades, patches, backups, and preventive maintenance.
  • Work closely with customers and internal teams to resolve technical issues. ...
Posted
22 days ago

KL City

  • Effectively managing client expectations and escalating when appropriate
  • Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
  • Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
a month ago

KL City

  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity.
  • Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
  • Participate in service and products improvement projects and drive project deliverables. ...
Posted
22 days ago

KL City

  • Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
  • Participate in service and products improvement projects and drive project deliverables.
  • Capable and flexible in shift rotation or permanent environment covering APAC/EMEA/US time zones. ...
Posted
22 days ago

Bangsar South

  • Weekend work may be required, with weekday off-in-lieu provided.
  • Monitor production systems, application performance, alerts, and overnight batch jobs.
  • Respond quickly to production incidents and investigate issues to identify root causes. ...
Posted
a month ago

KL City

  • We operate in a KCS (Knowledge Centric Support) fashion: Sharing your solutions with customers and colleagues will be an important part of your job
  • Build and maintain customer relationships and increase customer satisfaction by performing checks of their operational environment and giving recommendations for improvement
  • Travel to customers to deliver professional services on a case-by-case basis ...
Posted
a month ago

KL City

  • Manage user provisioning, access requests, permissions and security profiles.
  • Configure lifecycles, workflows, objects, document metadata, reporting dashboards and Vault Loaders.
  • Coordinate Veeva Vault releases across development, validation and production environments and deploy approved releases through validated pipelines. ...
Posted
a month ago

KL City

  • Troubleshoot complex issues involving AI/ML workloads, APIs, cloud infrastructure, integrations, and distributed systems.
  • Lead and manage P1/P2 high-severity incidents, ensuring timely investigation, escalation, and resolution.
  • Perform detailed root-cause analysis (RCA) and provide clear technical findings to enterprise customers and stakeholders. ...
Posted
19 days ago

KL City

  • Performing root-cause analysis, implementing permanent fixes, and maintaining knowledge base documentation
  • Automating identity operations and admin tasks via PowerShell and Microsoft Graph API
  • Monitoring service health and coordinating stakeholder communications where required ...
Posted
19 days ago
WFH

KL City

  • Coordinate and monitor routine maintenance and release cycles for SaaS customers
  • Continuous implementation of automations and service improvements
  • Hands-on experience with PKI, FIDO, certificate authorities, Windows AD and domains, as well as Windows VM environments ...
Posted
20 days ago

KL City

  • Produce comprehensive documentation for newly developed and existing event service.
  • Participate in code reviews to provide constructive feedback to team members, ensuring code quality, consistency, and adherence to coding standards.
  • Take responsibility for the production support of event services, prioritizing player experience and actively engaging in incident resolution. ...
Posted
24 days ago

KL City

  • Produce comprehensive documentation for newly developed and existing event service.
  • Participate in code reviews to provide constructive feedback to team members, ensuring code quality, consistency, and adherence to coding standards.
  • Take responsibility for the production support of event services, prioritizing player experience and actively engaging in incident resolution. ...
Posted
20 days ago

KL City

  • Collaborate with R&D, Sales, and Marketing teams on technical resources and customer solutions.
  • 2+ years of experience with CAD/CAM/CAE software.
  • Hands-on experience with tools such as SolidWorks, Siemens NX, PTC Creo, Autodesk Inventor, Solid Edge, or similar. ...
Posted
21 days ago

KL City

  • Drive process improvements through automation, monitoring, and optimization initiatives.
  • Serve as the escalation point for complex backup and storage issues.
  • Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
13 days ago