200+ Support Technician Jobs in Federal Territory - September 2026 - High Salaries

Showing 293 jobs results for "support technician" in Federal Territory
Never miss any updates for Support Technician jobs in Federal Territory

KL City

  • Product Application, Implementation & SOP Extension – Lead the deployment of ZW3D, ZWCAD, and related products for key accounts in Malaysia, including product onboarding, application training, and after-sales guidance. Coordinate with additional technical and R&D resources as needed to ensure successful implementation for local key accounts. And finally Enable to the Local Partner like Point 1.
  • Localization of Technical Resources – Adapt headquarters' standard technical resources to fit the specific characteristics of the Malaysia market, and develop local industry solutions, among other localization initiatives.
  • Marketing Event Support – Provide technical support for marketing and promotional campaigns for ZW3D, ZWCAD, and other products in Malaysia. This includes identifying product highlights and value points tailored to local market needs, and collaborating with the marketing department to produce promotional materials. ...
Posted
18 days ago

KL City

  • Provide training and guidance to users to resolve technical difficulties and share operational tips for optimal computer usage.
  • Maintain a comprehensive log of problems and solutions for use by other Desktop Support personnel.
  • Support incoming incidents and requests via phone, chat, email, or ticket submissions from end-users. ...
Posted
18 days ago

KL City

  • Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
  • Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
  • Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
19 days ago

KL City

  • Take ownership of incidents from initial investigation through to resolution.
  • Resolve issues independently where possible and escalate to the relevant engineering teams when needed.
  • Support onshore engineering and operations teams during overnight hours. ...
Posted
19 days ago

Bangsar South

  • Weekend work may be required, with weekday off-in-lieu provided.
  • Monitor production systems, application performance, alerts, and overnight batch jobs.
  • Respond quickly to production incidents and investigate issues to identify root causes. ...
Posted
19 days ago

KL City

  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
25 days ago

KL City

  • • Regional role based in Malaysia, supporting authorised distributors across APAC
  • About Micro-X:
  • Micro-X is an ASX-listed hi-tech company that pioneers cutting-edge products for global health and security markets. Our proprietary X-ray emitter technology, developed in-house, drives our mission to revolutionise the industry. With a fully vertically integrated design and production facility in Adelaide and a dynamic technical and commercial team based in Seattle, we are at the forefront of innovation. ...
Posted
19 days ago

Taman Wilayah Selayang

  • Communicate directly with internal stakeholders, actively seeking resolution to incidents and responding to queries.
  • Provide, improve, and enhance stability of supported IT application to business operation by gradually reducing tickets through root caused analysis and proposed permanent fixed to respective team.
  • Monitor Application service level compliance, help in reducing risks and defining mitigation plans and assist in resolving issues when required. ...
Posted
20 days ago

KL City

  • Deliver professional technical training on equipment installation, commissioning, maintenance and safety operation for overseas clients, partners and construction teams, and compile standardized training documents to improve on-site operational capabilities.
  • Continuously collect on-site equipment failures, installation difficulties and customer feedback, establish problem list, put forward optimization suggestions for products, processes and on-site solutions, and cooperate with relevant departments to complete iterative upgrades.
  • Sort out and file on-site technical documents, maintenance records and fault analysis reports, update project information in real time, and guarantee complete and traceable project data. ...
Posted
3 days ago

KL City

  • Core Responsibilities
  • Technical Support & Troubleshooting
  • Diagnose and resolve issues across AWS services, including: ...
Posted
5 days ago

KL City

  • Commit to SLA for response and resolution, troubleshoot and perform root cause analysis of technical issues
  • Communicate efficiently with the customer and the Internal R&D team on the bug fixes needed.
  • Manages the status of issues raised and ensure they are resolved effectively in a timely manner. ...
Posted
16 days ago

KL City

  • You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
  • You speak the language of networks fluently, ideally holding a CCNP Enterprise or Service Provider level certification.
  • You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
17 days ago

KL City

  • English (Required)
  • As an Application Support Engineer, you will be responsible for acting as a software detective, providing a dynamic service by identifying and solving issues within multiple components of critical business systems.
  • You are expected to be a subject matter expert, collaborate and manage the team to perform effectively, take responsibility for team decisions, engage with multiple teams, and contribute to key decisions. ...
Posted
10 days ago

KL City

  • Install, maintain, and troubleshoot printers. Provide break/fix support as needed.
  • Oversee the disposal, redeployment, and reclamation of hardware assets.
  • Ensure all incoming equipment is properly tagged and entered the asset management system. ...
Posted
10 days ago

KL City

  • Candidates should possess clear written and verbal communication skills for explaining technical concepts to non-technical users and documenting procedures.
  • Candidates should possess the ability to prioritize tasks, work collaboratively with cross-functional teams, and deliver timely solutions in a fast-paced environment.
  • Relevant certifications (e.g., CompTIA A+, Network+, Microsoft or similar) and experience in healthcare or HIPAA-regulated environments are beneficial. ...
Posted
18 days ago
  • Perform routine maintenance, system updates, and health checks.
  • Escalate complex technical issues when necessary.
  • Prepare basic service reports and documentation. ...
Posted
19 days ago

KL City

  • Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.
Posted
18 days ago

KL City

  • Install, configure and troubleshoot in-house applications and other client-specific software.
  • Create and maintain system images, and support software deployment and antivirus agent installation.
  • Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
18 days ago

KL City

  • Install, configure and troubleshoot in-house applications and other client-specific software.
  • Create and maintain system images, and support software deployment and antivirus agent installation.
  • Liaise with vendors and external engineers for hardware and software installation, configuration and troubleshooting. ...
Posted
18 days ago

KL City

  • AS400 based application Life Asia : 2 years (Preferred)
  • insurance/ Takaful: 1 year (Required)
  • IBM: 1 year (Preferred) ...
Posted
18 days ago

KL City

  • You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
  • We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
  • This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
19 days ago

KL City

  • Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
  • Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
  • Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
19 days ago

KL City

  • Perform functional testing to identify application errors, bugs, and usability issues prior to and after application release.
  • Report creation, validation, and update.
  • Identify application errors / bugs and guide users through issue diagnosis, troubleshooting, and problem resolution. ...
Posted
14 days ago

KL City

  • Routinely builds knowledge of SAS and specialized technical and business domain knowledge. Applies expertise to interpret documentation, to suggest appropriate software features, SAS procedures, products, and/or solutions, and to troubleshoot, diagnose and resolve complex business domain and/or technical problems and business critical issues that involve multiple areas of the SAS system.
  • Keeps abreast of other vendors’ products. Advises users how SAS software offerings compete, and/or how to most effectively use SAS in conjunction with the vendors’ products. Contacts vendors to report problems and obtain information.
  • Stakeholder in the product lifecycle with other groups/divisions, including Research and Development, to improve the quality and design of future software releases and influence product direction based on knowledge of domain and software knowledge, and customer feedback. Acts as an advocate for the customer. ...
Posted
20 days ago

KL City

  • Manage in-house production incidents and problem management for SharePoint-related issues.
  • Conduct data analysis on large datasets to support business performance reporting.
  • Administer and manage SharePoint 2013, SharePoint 2019, and SharePoint Online platforms, covering both frontend and backend operations. ...
Posted
20 days ago

KL City

  • Location: Kuala Lumpur (Onsite)
  • Employment: 4-Month Contract
  • Project Start: 1 December 2026 ...
Posted
5 days ago

KL City

  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
a month ago

KL City

  • First line of support for our global enterprise customers through voice calls, emails and tickets
  • Taking ownership and managing incident resolution for any network support matters according to our SLA from beginning to end
  • Troubleshooting network connectivity issues and the ability to explain resolution to our enterprise customers via email ...
Posted
a month ago

KL City

  • You bring 4+ years of battle-tested networking experience from a NOC, ISP, or MSP environment.
  • You speak the language of networks fluently, ideally holding a CCNA Enterprise or Service Provider level certification.
  • You're a Cisco command-line ninja, with mandatory experience on their Routers, Switches, and Firewalls. ...
Posted
16 days ago

KL City

  • You will be working in a newly set-up technology centre located in Kuala Lumpur as part of Technology and Operations to deliver innovative financial technology solutions that enable business growth and technology transformation.
  • The Data and Finance Application Support team is within the Business Technology Services function, supporting the Bank's suite of Finance and Data warehouse Application system. The team is responsible for the production stability of Data and Finance applications and ensuring on going improvements in system availability, supportability & service levels over time.
  • The successful candidate will be working with Business, Operations, Support and Development teams to ensure a high-quality service & swift resolution of issues ...
Posted
a month ago