200+ Support Technician Jobs in Federal Territory - September 2026 - High Salaries

Showing 294 jobs results for "support technician" in Federal Territory
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KL City

  • Prepare and deliver project progress reports, customized documents (MOP)/presentations for technical activities and clarifications of critical issues.
  • Complete the project closure and / or handover as required.
  • At least 3 years' experience working for a telecom provider or telecom System Integrator ...
Posted
25 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Work on SRE to monitor batches and work on DQ issues
  • Facilitate testing and implement bug fixes and support the product and data systems
  • Identify opportunities for optimization and execute ...
Posted
20 days ago

KL City

  • Collaborate effectively with team members across different tiers (Tier 1, 2, 3) and internal stakeholders.
  • Continuously learn and adapt to new technologies and customer requirements in a dynamic environment.
  • Bachelor’s degree in Linguistics, Computer Science, or a related field. ...
Posted
20 days ago

KL City

  • Escalate complex/critical issues – Forward unresolved problems to senior engineers appropriately
  • Follow up on open tickets – Monitor pending cases and ensure timely progress updates
  • Assist with daily system health checks – Verify normal operation of servers, network devices and services ...
Posted
20 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
20 days ago

KL City

  • Provide advanced technical support with limited oversight
  • Enhance communication, collaboration, and content management across various devices
  • Support and troubleshoot end user computing devices ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
21 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
22 days ago

KL City

  • Design, implement, and maintain cloud infrastructure and services.
  • Monitor, optimize, and manage cloud environments to ensure performance, reliability, and cost-effectiveness.
  • Define and maintain cloud architecture standards and documentation. ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
22 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
23 days ago

KL City

  • Collaborate with Data Architects, Data Scientists, Data Engineers, and Platform teams to design and deliver scalable data and AI solutions aligned with business objectives and analytical requirements.
  • Partner with business stakeholders to design, develop, and implement Generative AI and Agentic AI applications that drive business value and operational efficiency.
  • Work closely with Data Science teams to operationalize AI/ML models and integrate them into production environments. ...
Posted
a month ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
24 days ago

KL City

  • Work Mode: Work from Office
  • This role requires close collaboration with development, infrastructure, database, and business teams to maintain high service levels and minimize operational disruptions.Key Responsibilities: Provide L3 production support for Core Banking applications running on the AS400 platform. Investigate, troubleshoot, and resolve complex production incidents within agreed SLAs. Perform root cause analysis (RCA) and implement permanent solutions to prevent recurring issues. Analyze application logs, system performance, and database issues to identify production bottlenecks. Support incident, problem, and change management processes in accordance with ITIL best practices. Develop and deploy application fixes, patches, and enhancements when required. Collaborate with development, infrastructure, and database teams during production deployments and releases. Execute production health checks, monitoring activities, and proactive maintenance tasks. Create and maintain technical documentation, support runbooks, and knowledge base articles. Participate in on-call support and provide after-hours support during critical incidents or planned releases. Work closely with business users and stakeholders to ensure timely resolution of production issues. Required Skills: 6-9 years of experience in Application Production Support with at least 3 years in L3 support. Strong experience supporting Core Banking applications on the AS400 platform. Hands-on experience in the Investment & Wealth domain. Proficiency in .NET and SQL development and troubleshooting. Strong experience with Microsoft SQL Server, including query optimization and performance tuning. Experience working in Windows/Open Systems environments. Strong debugging, troubleshooting, and root cause analysis skills. Good understanding of production support processes, incident management, and release management. Excellent analytical, communication, and stakeholder management skills. Ability to work independently in a fast-paced, mission-critical production environment. Nice-to-Have Skills: Experience in Wealth Management applications and business processes. Familiarity with ITIL framework and service management tools. Experience with application monitoring and production support tools. Knowledge of banking operations, investment products, and financial services. Experience supporting high-availability enterprise banking systems. Exposure to automation or scripting for operational support tasks.
Posted
20 days ago

KL City

  • Vendor Coordination & Scheduling: Liaise and coordinate directly with authorized external service vendors to efficiently schedule and assign on-site service visits for complex cases.
  • On-Site Technical Support: Conduct field visits or site inspections if required
  • Real-Time Data Integrity: Maintain 100% data accuracy by documenting all service stages, customer communications, and technical findings in real-time. ...
Posted
a month ago

KL City

  • Escalate complex/critical issues – Forward unresolved problems to senior engineers appropriately
  • Follow up on open tickets – Monitor pending cases and ensure timely progress updates
  • Assist with daily system health checks – Verify normal operation of servers, network devices and services ...
Posted
a month ago

Taman Wilayah Selayang

  • Coordinate with contractors and suppliers
  • Carries out any other reasonable duties and responsibilities as assigned
  • 3-5 years of experience in a similar role ...
Posted
a month ago

KL City

  • Analyze test results and recommend corrective actions.
  • Travel to customer sites to provide technical support, maintenance, repair, and troubleshooting services.
  • Support equipment installation, setup, and acceptance testing at customer sites. ...
Posted
16 days ago

Transcosmos Malaysia Sdn Bhd

KL City

  • The HRIS Support Desk Agent provides technical and functional support for HR Information Systems (HRIS) to the HR organization.
  • Employees and other end users will primarily contact their respective HR teams for HR-related inquiries. When an inquiry requires HRIS-specific technical knowledge, system investigation, or troubleshooting, the HR team will escalate the case to the HRIS Support Desk Agent.
  • The HRIS Support Desk Agent is responsible for investigating and resolving HRIS-related issues within the defined support scope. When an issue cannot be resolved internally or requires vendor-level expertise, system configuration changes, or product-level investigation, the Agent will escalate the case to the appropriate HRIS vendor and coordinate the case through resolution. ...
Posted
11 hours ago