Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions. Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration. Cloud Technologies: Experience with cloud platforms like GCP, AWS, and Azure, including their AI/ML services. Generative AI Experience with LLM and Generative AI and Google Cloud Products and services (e.g Vertex AI, Dialogflow, Gemini) ML Development: Experience with Machine Learning model development and deployment. AIML Frameworks: Experience with frameworks for deep learning (e.g. PyTorch, Tensorflow, Jax, Ray, etc.), AI accelerators (e.g. TPUs, GPUs), model architectures (e.g. encoders, decoders, transformers), and using machine learning APIs. Must have Associate Cloud Engineer (ACE) Certification Malaysia Software Engineering Professional PETALING JAYA, MY (0088) IBM Malaysia Sdn. Bhd.
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
Compute Fundamentals: Demonstrates a deep understanding of compute concepts, including virtualization, containerization, operating systems, and system administration....
Provide customer service on People & Culture related activities, such as inquiry resolution, request management, and troubleshooting
Supports P&C Chapters with feedback of business usage of HR processes, pain points and knowledge gaps
Stay up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SOPs/Work Instructions)...
Process Automation & Continuous Improvement: Partner with cross-functional teams to drive P2P process standardization, advocate for new digital tool adoption, and guide specialists in continuous improvement (CI) initiatives.
P2P Helpdesk Management: Manage daily user and supplier queries via the myProc/POS ticketing system, providing prompt troubleshooting and guidance on Coupa workflows.
Stakeholder Training & Communication: Conduct monthly "Back-to-Basic" user training, distribute procurement newsletters, publish ticketing guidelines, and manage annual Conflict of Interest (COI) communications....
Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope....
Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope....
Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope....
Provide customer service on People& Culture related activities, such as inquiry resolution, request management, and troubleshooting.
Supports P Chapters with feedback of business usage of HR processes, pain points and knowledge gaps.
Stay up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (SOPs/Work Instructions)....
Support the response and resolution of priority and major incidents affecting the site.
Assist with device builds, rebuilds, deployment, backups, technology refreshes, and mobile device preparation.
Support local video conferencing, collaboration, and audio-visual technologies, including Microsoft Teams, Zoom, Cisco video conferencing, Office 365, OneDrive, and Box....
Follow up and communicate with customers regarding quotations, tender, order status and project updates.
Work closely with the Sales Team, Technical & Tendering Manager, Internal Sales, Factory and other relevant departments to ensure quotations, orders and projects are handled accurately and efficiently.
Follow up on order processing, production status, project progress and delivery schedules....
Coordinate service-related contracts, tenders, and documentation in support of the technical service team, ensuring accuracy and adherence to process requirements
Manage and maintain tender files and the eligible vendor list, ensuring readiness and compliance for tender submissions
Administrative duties and coordination tasks as required...
Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope....