Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Providing application support under the SAP platform for the SAP SD Module, troubleshoot and resolve issues & requests within targeted SLA
Act as point of contact to analyze and fix application and system issues, ensuring SAP services are available and reliable to meet business expectations
Manages incidents, service request, problem and change requests reported by user and follow-up promptly for closure...
• Responsible to provide system and functional support for key business applications, including SCM, ERP, Batching Plant system, softphone system and other online system.
• Assists in implementing application-related projects across the Central and Eastern regions.
• Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency across the Group....
Operational Governance: Maintaining operational governance of AI solutions by managing production stability, performance thresholds, and compliance requirements.
Stakeholder Collaboration: Collaborating with application operations, platform operations, engineering, architecture, and business stakeholders to design, deploy, and improve agent-based solutions.
AI Solution Design: Exposure to designing and implementing AI-driven solutions that operationalize AI-first Application Management Services....
Assist in planning and executing sales events, roadshows, and product launches, including coordination of logistics, materials, vendors, and on-ground or virtual requirements.
Prepare post-activation and post-event reports, consolidating performance results, feedback, and recommendations for continuous improvement.
Provide sales operations and administrative support by maintaining sales tools, product updates, presentation materials, documentation, and logistics for sales meetings, conferences, and incentive activities....
Investigate field technical issues, conduct root cause analysis, and provide practical solutions to prevent recurrence.
Support the warranty claim process by reviewing technical findings, validating failure causes, and determining whether issues are related to manufacturing defects, product quality concerns, or operational factors.
Escalate unresolved technical cases to factory teams and coordinate investigations until resolution....
Ensure consistent application of approved procedures, controls, and market requirements.
Review complex cases and recommend the appropriate path to resolution.
Support the end-to-end delivery of meeting and event administration, HCP/HCO account maintenance, agreement preparation, purchase order activities, payment and expense support, meeting reconciliation, and event closure within the assigned scope....
• Assists in implementing application-related projects across the Central and Eastern regions, including HQ and the Plant.
• Analyzing business data, creating reports and dashboards to support decision-making, training end users, resolving system issues, and promoting the use of AI and digital tools to automate workflows and improve efficiency.