Strategically build and maintain robust relationships with shipping lines, airlines, transporters, and international agents.
Executive Reporting: Effectively report and communicate strategic recommendations, department metrics, and margin improvement plans to HODs and senior management.
End-to-End Oversight: Manage and execute the day-to-day workflow of the forwarding department, prioritizing tasks to meet tight shipping deadlines and operational KPIs.
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Sebagai seorang Manager di Bumbu Babah, anda bertanggungjawab penuh dalam memastikan operasi harian restoran berjalan lancar, efisien, dan memenuhi standard perkhidmatan serta kualiti makanan yang ditetapkan. Anda adalah pemimpin di premis dan berperanan penting dalam membimbing pasukan ke arah kecemerlangan.
To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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Strategic Input: Partner directly with management to refine service delivery, design clinical protocols, and scale centre operations.
Education & Credentials: Bachelor's Degree in Occupational Therapy, Speech-Language Pathology, or Physiotherapy from a recognised institution.
Professional Registration: Active registration with the Malaysian Allied Health Professions Council (MAHPC), holding a valid Annual Practising Certificate (APC).
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Special Handling & Equipment: Direct the handling and build-up of odd-sized or special cargo, and manage unit load device (ULD) inventory, warehouse ops, and ground equipment.
Regulatory Compliance & Audits: Ensure all shipments comply with local customs, aviation safety, and international security standards; lead preparations for authority and airline audits.
Disruption & Claim Management: Act as the escalation point for flight delays, damaged cargo, and operational disruptions, implementing swift recovery plans and managing customer claims.
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High-End Hospitality Standards: Lead by example on the floor during peak hours, ensuring flawless execution, precision, and personalized service.
High-Net-Worth Relationship Management: Act as the primary face of the venue for VIPs, celebrities, and high-profile guests with absolute discretion and tact.
Issue Resolution: Handle live operational challenges and guest complaints gracefully, protecting the brand's premium reputation.
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