Strong technical
leadership
planning and coordination skills.
Good understanding of CCTV systems
electrical works
networking and troubleshooting.
Good reporting
communication and problem-solving skills.
Proficient in Microsoft Office applications.
Personal Attributes
Willing and able to travel between sites within the Northern Zone.
Willing to work after hours
overtime or be on standby when required.
Responsible
proactive and able to work independently.
Able to work under pressure and meet project deadlines.
Technical Connections: Provide hands-on assistance during corrective troubleshooting, check basic electrical and AC/DC components , and support on-site recovery for offline systems (WiFi/logger setups).
Client & Logistics Coordination: Assist in scheduling customer maintenance appointments, handle basic inquiries, and coordinate with Supply Chain for replacement parts and logistics.
Safety & Compliance: Ensure strict compliance with company safety guidelines and practice proper PPE usage during all operations.
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Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
Quality Data Management: Query, analyze or output production quality data (such as pass rate, failure rate, MSA) through tools like MES and Minitab, monitor production conditions, and confirm improvement directions.
Quality Training and Awareness Enhancement: Develop quality awareness training materials, carry out QCC (Quality Control Circle) activities, and enhance the quality responsibility of all staff.
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