Align with business order demands, synchronize production schedules and delivery cycles, timely update delivery changes and order abnormalities to ensure stable customer delivery.
Quality issue analysis: Coordinate the team, use tools such as 5Why, fishbone diagram, and 8D report to conduct root cause analysis on customer complaints or internal non-conforming products, formulate corrective and preventive measures, track and verify the closed-loop effect, and write reports.
Lead, coach, and develop production operators through performance reviews, skills assessments, and training programs to strengthen team capabilities and achieve business objectives.
Quality Control & Assurance: Work closely with QA/QC teams to ensure product quality meets specifications. Conduct root cause analysis for production issues and implement corrective actions.
Assist the Store Manager and Assistant Store Manager in supervising daily store operations and ensuring compliance with company policies and procedures.
Responsible for coordinating End User Computing (EUC) projects from initiation through delivery, working closely with Project Management, Engineering, Sales, Operations, and customers to ensure timely and quality project execution.
Process monthly payroll and administer attendance, leave, overtime, employee benefits, and statutory contributions, including EPF, SOCSO, EIS, and PCB.