Collaborate closely with sales teams, project team, product & engineering team to ensure proposals are accurate, competitive, and technically achievable.
Respond to technical inquiries, prepare RFP/RFI responses, and clarify technical specifications throughout the entire sales cycle.
Conduct in-depth client research (industry challenges, workflows, KPIs, etc.) and produce a Client Requirements Specification document.
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Financial Auditing
Risk Assessment
Internal Controls
Compliance
Data Analysis
Problem Solving
Communication Skills
Attention to Detail
Teamwork
Time Management
Report Writing
Professional Skepticism
Ensure completeness of the recording and filing of all accounting entries.
Ensure accuracy and timely submission of management accounts.
Manage trade and non-trade billing activities, including preparation and issuance of invoices in accordance with company policies and regulatory requirements.
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Assist customers with navigating the company website, placing orders, and understanding return/exchange policies.
Collaborate with other departments, such as sales and logistics, to ensure a seamless customer experience and to escalate complex issues when necessary.
Proactively identify opportunities to improve customer satisfaction and retention by gathering feedback and suggesting service enhancements.
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Support in structuring optimised participation terms for EPF, particularly for direct investments, ensuring alignment with ESG policies and Shariah compliance requirements where applicable.
Support the closing and signing of definitive documentation, coordinating with Legal, Compliance and Risk Management to ensure all approvals and controls are in place
Conduct comprehensive market and feasibility studies to assess investment viability, identifying potential accounting and business complexities.
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Structural Design
Building Codes
Project Management
AutoCAD
Revit
Construction Methods
Problem Solving
Team Collaboration
Client Communication
Risk Assessment
Quality Control
Site Supervision
Lead the structuring of optimised participation terms, particularly for direct investments, ensuring compliance with ESG policies and Shariah requirements where applicable, and manage the negotiation of key commercial terms with counterparties.
Manage the closing and signing of definitive documentation, coordinating with Legal, Compliance and Risk Management to ensure all approvals, controls and conditions precedent are satisfied in a timely manner.
Lead comprehensive market and feasibility studies to assess investment viability, identifying sector dynamics, accounting complexities and risk factors relevant to investment decisions.
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Compliance Assurance: Execute regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.
License Optimization: Analyse software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.
Vendor Management Support: Assist the senior analyst for provider audits and contract renewals by providing detailed, data-driven entitlement and usage reports.
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Compliance Assurance: Lead regular reviews and audits of software installations and usage data against license entitlements to ensure continuous legal compliance with vendor agreements.
License Optimization: Analyze software usage metrics to identify unused or underutilized licenses and recommend strategies (e.g., license harvesting, reclamation) for cost reduction and optimization.
Vendor Management Support: Assist the ITAM Lead for provider audits, contract renewals, and negotiation strategy by providing detailed, data-driven entitlement and usage reports.
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Collaborate closely with the Investment Compliance Advisory Unit to ensure accurate interpretation and implementation of regulatory requirements, internal policies and investment mandates into monitoring controls and system rules.
Monitor and assess changes arising from shareholding movements, corporate actions, market price fluctuations, FX movements and portfolio activities which may impact SSR thresholds, internal risk limits or disclosure obligations.
Identify, assess and escalate potential or actual compliance breaches, SSR triggers and internal limit breaches in a timely manner, including articulation of root causes, impacted portfolios and recommended follow-up actions.
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Prepare and maintain structured documentation including process maps, business requirements, functional specifications, meeting notes, and action logs.
Liaise with business users, technical teams, and stakeholders to clarify requirements and ensure alignment throughout project execution.
Design, develop, configure, and maintain automation workflows and digital solutions using RPA and related technologies.
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Ensure transitions are aligned with ITIL best practices and internal governance standards.
Coordinate the Service Onboarding activities with Project Managers, Service Owners, 2nd Level Support Teams, and Change Managers to ensure services are ready for production and business-as-usual (BAU) operation.
Support the Service Transition Manager in conducting service readiness reviews.
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Team Leadership
Preventive Maintenance
Problem Solving
Budget Management
Safety Compliance
Work Order Management
Staff Training
Equipment Repair
Inventory Control
Communication Skills
Scheduling