The role also oversees the Monitoring & Controls Unit, serving as the central governance authority for reconciliation performance across the Bank. This includes stewardship of management dashboards and key control indicators presented to senior management committees, governance of write-off and write-back processes, oversight of audit and regulatory engagements, and leadership of strategic transformation initiatives aimed at enhancing automation, control sustainability, and operational efficiency.
As a trusted partner to senior stakeholders across Business Units, Finance, Operations, Risk, Compliance, Technology, and Internal Audit, the incumbent drives enterprise-wide alignment on reconciliation priorities, influences control improvements, and ensures reconciliation outcomes remain aligned with the Group's financial stewardship objectives, regulatory expectations, and risk appetite framework.
Quality Assurance: Conduct thorough testing of the WMS software to ensure proper functionality and adherence to client requirements. Identify, troubleshoot and resolve any issues that may arise during the implementation process.
Deployment Assistance and Patch Management: Assist in deploying patches in the SIT/UAT/Production environment as necessary, ensuring smooth and successful implementation.
User Training and Support: Provide training to end-users on how to effectively use the WMS software. Offer ongoing support and address any user questions or concerns during and after the implementation phase.
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Motivating, counseling and training subordinates to obtain high quality work skills to meet daily operation requirements and to satisfy budgeted levels.
Liaise with internal and external supplier for any preventive and breakdown maintenance service.
Liaise with internal and external customer for any product quality issues.
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Let’s be real, the traditional financial industry can feel a bit like an old boys' club. Stiff, gatekept, and frankly, lacking a lot of heart. We are completely over that. We are on a mission to evolve the financial planning and advisory scene in Malaysia into a space that is inclusive, empathetic, and truly empowering. To do that, we are looking to recruit TWO ambitious Management Trainees for permanent, full-time professional roles.
This isn’t an entry-level role where you're stuck doing background busywork or hidden in a back office. From Day 1, you will get direct, 1-on-1 personalised mentoring from our founders: Ian Wong, Kimberly Law, and Yuvarajan Periyan.
Our goal is to actively invest in you, championing your growth until you become a highly respected, deeply trusted, and recognized professional leader in the Malaysian financial space. If you want to build a career where financial expertise meets real-world empathy, if you want to skip the standard 10-year corporate grind, then this is your green light.
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