Manage the Front-of-House Supervisor and Kitchen Supervisor, and oversee the recruitment, scheduling, training and performance appraisal of front-of-house, kitchen and part-time staff, while implementing and supervising store SOPs (service, food serving, hygiene, safety) and conducting regular on-the-job training.
Customer Service & Brand Image:
Supervise the Front-of-House Supervisor in handling customer feedback and complaints to improve satisfaction and repeat visits, monitor store cleanliness, staff grooming and service attitude to maintain a professional brand image, and proactively handle negative Google Reviews.
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Kajang: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)
Sebagai seorang Assistant Manager di Bumbu Babah, anda bertanggungjawab penuh dalam memastikan operasi harian restoran berjalan lancar, efisien, dan memenuhi standard perkhidmatan serta kualiti makanan yang ditetapkan. Anda adalah pemimpin di premis dan berperanan penting dalam membimbing pasukan ke arah kecemerlangan.