Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Memberikan khidmat pelanggan dengan cemerlang dan jawab pertanyaan
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Eco-Shop Marketing Berhad is one of Malaysia’s fastest-growing retail chains for household and essential goods, proudly serving communities nationwide. With over8,900 dedicated employees, we are committed to delivering quality products at affordable prices while creating memorable shopping experiences for our customers. We believe in building a team that is as committed to our mission as we are and we invite you to be part of our journey.
Tanggungjawab:
Beri khidmat pelanggan yang cemerlang dan jawab pertanyaan
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Promote products, communicate trade marketing programs, introduce new launches, conduct product training, and drive new customer development in line with company strategy.
Plan and manage daily, weekly, and monthly work schedules with the Sales Manager to ensure effective coverage, call quality, and frequency while staying within budget.
Achieve SFE KPIs and accurately utilize SFE/CRM systems to record daily calls, sales activities, and customer information.
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As our company continues to grow and expand, Ameya360 is looking for a committed and versatile strategic sales representative of enterprise sales who is ready to drive revenue for our non-franchised business as well as our core business of electronic component distribution. The candidate will be expected to participate in creating quarterly and yearly KPIs as a result and stride to achieve them by building necessary teams and processes.
Responsibilities:
Build up rapport and relationship with customers and suppliers.
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Client Retention: Providing ongoing after-sales support, resolving any delivery or product issues, and ensuring recurring orders from your B2B accounts.
Pick, Pack, and Ship: Physically picking items from the branch inventory, securely packing them to prevent damage during transit, and preparing parcels for courier pickup or direct delivery.
Quality Control: Inspecting products and packaging before they leave the branch to ensure they meet the brand's premium presentation standards (especially critical for corporate B2B gifts).
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Cross-Functional Collaboration: Partner with Marketing to optimise B2C lead generation, and coordinate with Project Installation/O&M teams to ensure smooth handovers for customers.
Customer Experience: Streamline the initial sales process to ensure high customer satisfaction (NPS) and a seamless handover to the engineering team.
Market Intelligence: Provide Management with timely, front-line market feedback and proactive solution proposals regarding local pricing effectiveness and sales promotions.
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Working closely with Director of Commercial in leading the commercial planning and execution of cooperative sales efforts with Leisure and MICE accounts for Mandarin Oriental, Desaru Coast
Active involvement and execution in the yearly commercial plan and marketing plan together with the Director of Commercial and Director of Marketing
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