Departmental Support: Work closely with the Sales Team to ensure smooth handover of order details and resolve any billing or invoicing discrepancies.
Dual-System Invoice Entry: Accurately key in daily sales transactions into both SQL and SAP systems to support internal processing and e-Invoice requirements.
Invoice Submission & Tracking: Submit processed invoices to customers promptly and maintain an up-to-date tracking log of invoice processing statuses.
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Conduct functional, regression, and ongoing testing for new releases, system enhancements, patches, and bug fixes, and provide structured feedback for product improvement.
Assist with project implementation as required, including preparing training materials, delivering user training, supporting user acceptance testing, and conducting application parallel runs.
Guide customers on system functionality, configurations, and recommended best practices.
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Conduct functional, regression, and ongoing testing for new releases, system enhancements, patches, and bug fixes, and provide structured feedback for product improvement.
Assist with project implementation as required, including preparing training materials, delivering user training, supporting user acceptance testing, and conducting application parallel runs.
Guide customers on system functionality, configurations, and recommended best practices.
...