This is a full-time on-site role for a Retail Preloved Luxury Purchasing Officer located in Kuala Lumpur, Malaysia. The Purchasing Officer will be responsible for managing secondhand luxury purchase from customers through good negotiating processes and excellence customer services.
Responsibilities:
- Manage excellence store operation and good relationships with customers and partners
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Receive, record, and follow up on residents' and tenants' requests, complaints, maintenance issues, and feedback, ensuring timely coordination with the relevant departments for resolution.
Assist with the booking of common facilities, move-in and move-out arrangements, parcel and courier handling, and other resident-related services in accordance with established procedures.
Answer telephone calls, emails, and other correspondence professionally, maintaining accurate records of visitor logs, service requests, incidents, lost and found items, and other operational documentation.
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