Metrics & Reporting: Report and track Internal, Paynet & BNM regulatory Key Risk Indicators (KRIs) regarding control effectiveness.
WAF & Application Layer Governance: Define the governance framework for Web Application Firewall (WAF) deployments. Establish standards for rule tuning, core rule sets (e.g., OWASP Top 10 mitigation), API security baselines, SSL/TLS decryption profiles, and the management of false-positive thresholds to protect critical banking applications.
WiFi & Network Access Control (NAC) Governance: Define and audit the security architectures within Cisco ISE governing corporate, guest, and BYOD wireless networks. Establish strict baselines for 802.1X authentication, device profiling, and endpoint posture assessment before network admission.
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Exceptional customer service skills with the ability to empathize with customers and efficiently resolve issues.
Effective communication skills, both verbal and written are necessary, with the ability to convey technical information to non-technical users in multiple languages.
Keen interest in continual learning and professional development.
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Degree or Diploma holder
Have at least 2 years’ experience preferably with Wealth and Banca products in any FIs
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To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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Conduct weekly meeting with frontline and workshop staff on their current performance, provide coaching and deliver important information.
Attend to customer requirement and assist to resolve complaints.
Responsible for effective utilisation of DMS system to monitor and control Work-In-Progress, Back Orders, Follow-Up, Appointments and Service Reminders
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Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
Administrative & Operational Support- Manage inventory of trade materials (e.g Premiums, POSM)- Handle quotation sourcing, purchase requisitions, and documentation support
Reporting & Analysis- Compile and analyze trade campaign performance reports- Support in tracking budget usage, campaign ROI and provide insights to Trade Marketing Manager/Senior Manager
1) Responsible for the daily sales operation of the company's products.2) Sales collection and adhere to company's credit control procedures.3) Carry out the appropriate marketing / sales strategy to achieve sales target.4) Provide market feedback on all sales-related activities and products development.5) Identify new potential customers.6) Continuously improve oneself and contribute in improving the organization's productivity through ideas and proactive actions.
Requirements:
a.At least 1-2 year’s experience in Sales.b. Working experience in steel manufacturing industry.c. Computer literate.d. Willing to travel and stay outstation.e. Good communication skills and good teamwork.f. Possess own transport.
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Prepare and pro-actively execute sales plan, perform account opening, cross selling, up selling and engagement with customers for retention and referrals To drive NTB customer acquisition (wealth and retail customers) and customer experience to broaden the Bank's customer base
Degree or Diploma holder
Have at least 2 years’ experience preferably with Wealth and Banca products in any FIs
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Manage business partners, customers and/or distributors to achieve shared KPIs including sales target, inventory and spending
Develop competencies and processes required to create an effective and efficient sales organization. Provide sales management, budget control and incentive planning.
Ensure effective hiring, orientation, training, development and retention of sales team.
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NPRA & Regulatory Compliance: Lead and coordinate product registration, notifications, and variations with the National Pharmaceutical Regulatory Agency (NPRA / KKM). Prepare, review, and organize complete regulatory dossiers (Dossier submission, Certificate of Free Sale, ingredients validation, etc.).
Stay up to date with Malaysia food and health supplement regulations, ensuring all raw materials, formulations, and labeling meet current NPRA and KKM requirements. Serve as the main point of contact for external regulatory authorities and internal teams on regulatory matters.
Quality Assurance & Quality Control (QA/QC): Oversee daily QC testing (physical, chemical, and microbiological parameters) for raw materials, packaging materials, in-process samples, and finished products. Establish, review, and maintain QA documentation, including Standard Operating Procedures (SOPs), Certificate of Analysis (CoA), Batch Production Records (BPR), and product specifications.
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Lead and coordinate product registration, notifications, and variations with the National Pharmaceutical Regulatory Agency (NPRA / KKM).
Prepare, review, and organize complete regulatory dossiers (Dossier submission, Certificate of Free Sale, ingredients validation, etc.).
Stay up to date with Malaysia food and health supplement regulations, ensuring all raw materials, formulations, and labeling meet current NPRA and KKM requirements.
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