· Ensure the QA/QC system in place are relevant, efficient and effective at all time.
· Ensure each product specs and quality standard, printing and packaging material etc requirement.
· Review and ensure each in-line and pre-shipment inspection report are clear, complete and compliance with procedures, requirement and expectation from the customers.
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Conduct research on creator landscapes, audience insights, competitor activity, platform trends, and emerging consumer behaviours to inform strategic planning.
Manage creator selection and recommendation processes, ensuring all decisions are backed by data, audience relevance, strategic rationale, and brand fit.
Build and maintain strong client relationships by providing timely campaign updates, managing expectations, and identifying opportunities to grow accounts.
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To train and manage the warehouse team to solve day-to-day operational issues, achieving both short- and long-term performance goals.
Oversee daily warehouse operations while controlling and managing inventory levels and logistics to ensure efficient delivery of medical supplies and survey materials, with control of the cold chain when applicable.
Review and prepare workflows, space allocations, and action plans that meet company standards for productivity, quality, and customer service.
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To optimize service level and ensure regulatory compliance for all products before shipment
Collaborate closely with Physical Distribution and Transport teams to coordinate order scheduling and transport capacity planning, ensuring timely delivery and optimal logistics execution
Partner with Credit Manager to identify any credit risks and to implement corrective actions.
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