Crafting and iterating advanced LLM prompts (e.g., chain-of-thought, few-shot) to guide conversation, maintain context, and ensure accurate tool use in live voice interactions.
Prompt-engineer TTS components (e.g., ElevenLabs, Azure, Cartesia) to fine-tune tone, pacing, emphasis, and prosody to context and brand.
Conducting A/B testing and performance monitoring on TTS output, ensuring high acoustic quality, latency requirements, and emotional appropriateness.
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Experience in Procure-to-Pay (P2P) operations within a shared services environment.
Japanese-speaking positions:
The role is responsible for invoice processing, issue resolution, stakeholder support, month-end activities, and ensuring SLA compliance while maintaining accuracy and efficiency in daily operations.
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Collaborate with operations and commercial teams to resolve billing queries.
Perform financial review of verified invoices to ensure compliance with approved POs, agreements, and accounting policies prior to payment processing. Assist processing of vendor invoices and ensure timely payments.
Assist in reconciling AP accounts and managing payment schedules.
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Help facilitate successful delivery of translation services to patients and physicians / nurse. She is responsible for communicating the physician’s diagnosis, treatment plan and advice with the patient during physical examination. Transmit information accurately and completely. Convey complex ideas simply so that the lay person can understand.
Perform consecutive interpreting.
Begin interpreting after the speaker has completed a group of words or sentences.
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Contract management of SAP quantity contracts in close coordination with the sourcing manager as well as obtaining offer comparisons for normal orders
Independent execution of complex analyses to optimize the procurement process in the assigned categories/raw materials, including identification and development of measures as well as their implementation
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Contract management of SAP quantity contracts in close coordination with the sourcing manager as well as obtaining offer comparisons for normal orders
Independent execution of complex analyses to optimize the procurement process in the assigned categories/raw materials, including identification and development of measures as well as their implementation
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Communicate with audit core teams to obtain necessary information on tasks and clarification, if needed, on specific instructions given by audit core teams.
Provide weekly update on audit status to the audit core teams.
Deliver high quality and timely work and render support and assistance as and when needed.
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Contribute and support on strategic procurement tasks
Independent processing of complex clarifications of requirements / tenders / negotiations incl. supplementary management of individual requirements according to the value limits of operational purchasing
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Stay up-to-date on AML-related news and emerging regulatory developments.
Perform periodic reviews and support audits
Relentlessly curious - Your analytical skills are second to none and the concept of deriving data-driven insights invigorates you… but you don’t succumb to analysis paralysis
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Stay up-to-date on AML-related news and emerging regulatory developments.
Perform periodic reviews and support audits
Relentlessly curious - Your analytical skills are second to none and the concept of deriving data-driven insights invigorates you… but you don’t succumb to analysis paralysis
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Monitor and analyze operational metrics including Service Level, Average Speed of Answer (ASA), Average Handle Time (AHT), Occupancy, First Call Resolution (FCR), and Customer Satisfaction (CSAT).
Identify and implement process improvements to enhance operational efficiency and service performance.
Drive initiatives that improve productivity, customer experience, and operational effectiveness.
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