· Perform deployments, support, and maintenance for company products, such as network security products, software applications, and IT infrastructure products.
Providing Advanced Technical Troubleshooting: Act as the regional escalation point for 2nd and 3rd level technical issues, ensuring long-term customer success and system stability following implementation.
Automate environment provisioning and workload onboarding through Azure DevOps and/or GitHub Actions, using reusable templates, approvals and security scanning.
Sales Execution & Quota: Own the technical sales cycle from discovery to close. This is a quota-carrying role where success is measured by revenue growth and solution adoption.