Solves product/process problem which require technical knowledge.Your Safety and Data Security Matter to Us.
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Troubleshoot and resolve software-related issues, including operating system errors, application malfunctions, and connectivity problems, using software flashing and debugging techniques.
Provide excellent customer service by communicating technical issues and repair solutions clearly and professionally to customers, addressing their concerns and ensuring satisfaction.
Maintain accurate records of repairs performed, parts used, and customer interactions, using a computerized system to track inventory and manage service requests.
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Mobile phone hardware repair
Mobile phone software troubleshooting
Soldering and desoldering
Mobile phone diagnostics
Customer service
Component Replacement
Smartphone Troubleshooting
Technical Proficiency
Mobile Device Repair
Troubleshoot complex faults such as no power, charging issues, short circuits, liquid damage, display issues, audio issues, signal issues, and intermittent faults.
Conduct full pre-repair and post-repair testing to ensure devices meet Mister Mobile’s repair and quality standards before handover.
Complete assigned repairs within expected turnaround times without compromising workmanship and quality.
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