Deployment & Performance Monitoring: Oversee successful Production deployment, conduct post-launch health checks, and monitor system performance to ensure stability.
Provide strategic financial insights and recommendations to the Head of Finance through analysis of financial performance, project progress, and competitor activity to support informed decision-making.
Support the delivery and continuous improvement of AI-driven features, including the AI chatbot, AI itinerary planning, and personalisation tools. Own day-to-day training and quality checks on AI tools, and work with platform vendors to resolve issues.
Collaborate with marketing, sales, and product teams to understand their video needs and develop creative video solutions that effectively communicate key messages and drive engagement.
Collaborate with the marketing team to brainstorm and develop creative content ideas that align with current trends and company objectives, contributing to campaign strategies.