Build integrations with external systems using REST APIs, SOAP services, and other middleware.
Monitor platform performance and proactively identify areas for improvement.
Support end-users by providing training, documentation, and troubleshooting while serving as the primary representative for project-specific customer technical inquiries.
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
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Introduces new products in conjunction with New Business development and Marketing Managers
Ensures a consistent and effective Technical Services and Application Development at customers and make technical recommendations on potential improvements
Take a lead closing customer complaints of quality and application in timely manner
...