Support tenants experiencing issues relating to financial hardship, employment, physical and psychological well-being, family relationships, social isolation, communal living and other factors that may affect housing sustainability.
Possess relational skills to effectively network with government agencies, churches and community partners to place the agencies and the organization in good standing for the benefit of clients.
Identify emerging needs early and coordinate appropriate responses with EA colleagues, volunteers and partner agencies, including escalation to specialist services where necessary.