Liaise with the truckers to collect and truck empty containers from depot to customer premise for stuffing, and to launch the laden container to port thereafter.
Prepare Permits and other relevant Applications/Declaration.
Prepare Letter of Credit & final shipping documents...
·Ensure full compliance of local and foreign agencies’ regulatory requirements, in obtaining approval of required permits/certificates for import/export shipments.
·Manage and monitor incoming and outgoing shipment schedules planning, ensuring shipment process and preparation of documentation are executed accurately and smoothly.
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions....
Respond to delivery, returns, and replacement enquiries - including escalations from the Customer Experience team and direct customer outreach - communicating professionally via phone, email, and ticketing systems.
Manage the returns transportation process, including scheduling carrier pickups, tracking return shipments, and confirming warehouse receipt with the warehouse and inventory teams.
Monitor and follow up on operational issues and recurring exceptions, identifying root causes and supporting corrective actions....
Promote and sell services to existing or potential clients which target to expand customer database.
Training and guidance will be provided.
Candidate must possess at least a Diploma, Bachelor’s Degree, preferable major in business administration, marketing, logistics and/or supply chain management or related fields....