Coordinate timely resolution of incidents and service requests through standard enterprise support processes, especially when issues may impact production or business continuity.
Partner with business users, vendors, and regional/global IT teams on infrastructure, digital manufacturing, application, and business expansion initiatives from requirements clarification through implementation, go-live readiness, and stabilization.
Promote technology innovation, automation, and data-driven improvements that enhance operational efficiency, reduce risk, and strengthen sustainable IT/OT support capabilities for Taiwan operations.
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Maintains safety and healthy work environment by following and enforcing standards and procedures; complying with legal regulations.
Manages sub-contractors by locating, evaluating, and monitoring and controlling performance.
Meets operational standards by contributing construction information to strategic plans and reviews; implementing production, quality, and site standards; resolving problems.
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Attend site meetings and coordinating with contractors and consultants. Participate in factory acceptance tests, site acceptance tests, and overall testing and commissioning procedures for M&E systems to ensure functionality and safety.
Promote safety awareness on site and ensure that all M&E work practices comply with health, safety, and environmental regulations.
To verify site progress reports/documents submitted by the contractor.
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Working closely with the Campus Manager, the role partners with academic leadership teams across the schools’ compound to ensure that the campus environment supports high-quality teaching and learning, meets all regulatory requirements, and reflects each school’s unique identity.
Ensure all IT cybersecurity compliance metrics and remediation actions are addressed in a timely manner to maintain a secure, stable, and efficient environment for end users and business operations.
Manage relationships with third-party vendors to ensure high service quality, timely issue resolution, responsiveness, and operational continuity for end users and the site.
Maintain accurate IT inventory records and oversee asset lifecycle management to ensure proper tracking, utilization, and replacement planning.
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Ensure all IT cybersecurity compliance metrics and remediation actions are addressed in a timely manner to maintain a secure, stable, and efficient environment for end users and business operations.
Manage relationships with third-party vendors to ensure high service quality, timely issue resolution, responsiveness, and operational continuity for end users and the site.
Maintain accurate IT inventory records and oversee asset lifecycle management to ensure proper tracking, utilization, and replacement planning.
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