Respond to customer enquiries professionally and within agreed turnaround times
Coordinate with our factories, freight forwarders, and local logistics providers to track shipments from factory to Singapore and onward to site
Support the Projects Director in planning and confirming delivery schedules, ensuring goods clear customs and reach site locations by the required project dates...
Communicates with the contracted housekeepers to share room status information. Works maintenance issues such as door lock programing, cable TV setting, etc. after normal working hours. Creates trouble call requests for maintenance if issue cannot be resolved.
Answers varied inquiries, providing local area information, etc. Maintains a clean Front Desk Lobby and Café Lounge. After normal working hours, performs daily Quality Assurance (QA) room inspections.
Computes and collects service charges from transient residents biweekly and from deployed residents monthly. Prepares official receipts, and forwards them to their POCs when required. Maintains registration sheets and other operating records. Performs monthly inventory of Front Desk amenities and reports to Supply Inventory Clerk....
Manage private community channels (e.g., Telegram, WhatsApp, Facebook Groups) to build brand loyalty, increase engagement, and drive conversions.
Manage and optimize paid advertising campaigns across Meta Ads (Facebook, Instagram), Tiktok Ads, and Google Ads to drive targeted traffic and conversions....
Monitor equipment condition, operational performance, and personnel safety, reporting and escalating defects, deficiencies, or operational limitations as required.
Maintain technical documentation, manuals, drawings, procedures, and operational records.
Provide technical leadership, guidance, and competence development support to assigned personnel while promoting safe working practices....
Prepare method statement, risk assessment for various works.
Carry out field works and ensure timely, smooth progress of works.
Ensure that site activities are performed to meet the projects technical requirements and the activities are conducted with due regard to the health and safety requirements imposed by Company and/or Client....