We are seeking a Locum Intake Officer to provide temporary coverage at Yishun Family Service @ Children’s Society. The Intake Officer is the first point of contact for clients, responsible for screening, assessing needs, and ensuring timely support or referral.
Key Responsibilities
Attend to walk-in, call-in, and referred clients
Conduct intake interviews to assess needs, risks, and suitability for services
Prioritise and respond to urgent or high-risk cases, including consultation with supervisors
Maintain accurate and timely documentation in SSNet
Coordinate with internal teams and external agencies for referrals and case follow-up
Conduct follow-ups with clientswithin required timelines
Requirements
Diploma/Degree in Social Work, Psychology, Counselling, or related field
Relevant experience in social service or frontline roles preferred
Strong assessment, communication, and organisational skills
Able to work independently in a fast-paced environment
Additional Information
Locum / temporary position
Suitable for candidates who are adaptable and seeking flexible work opportunities
About Singapore Children’s Society
Singapore Children’s Society protects and nurtures children and youth of all races and religions. In 2025, the Society reached out to 22,333 children, youth and families in need. Established in 1952, its services have evolved to meet the changing needs of children.
Today, Children’s Society operates more than 10 service centres islandwide, offering services in the four categories of: Vulnerable Children and Youth, Children and Youth Services, Family Services, and Research and Advocacy.
Our Patron-in-Chief is President Tharman Shanmugaratnam.
Our
Mission
We champion the wellbeing of children and youth by shifting mindsets and creating lasting change
Our
Vision
A future where every child and youth enjoys a safe and happy childhood and flourishes in strong families and caring communities
Our
Core Values
Compassion and Caring, Commitment, Professionalism, Integrity, and Openness to Change
For more information, please you can also watch our latest corporate video: *************