49 Shop Manager Jobs in Kuala Lumpur - September 2026 - High Salaries

Showing 49 jobs results for "shop manager" in Kuala Lumpur
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MYR5,000 - MYR8,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Inventory & Visual Merchandising: Maintain flawless Japanese-standard visual merchandising guidelines and ensure optimal stock health for both high-turnover items and premium gear.
  • Data Reporting: Track daily/monthly KPIs, analyze footfall vs. sales trends, and provide direct feedback to management regarding customer demands in KL.
  • Drive Flagship Performance: Own the store’s sales targets by optimizing conversion rates, improving Average Basket Value (ABV), and creating local instore marketing initiatives. ...
Customer Service Sales
+9

Be an early applicant!

Posted
a day ago
MYR3,300 - MYR3,800 Per Month
Near Train Station
  • Monitor and analyse key business performance indicators, including admissions, customer traffic, conversion rate, average spending, labour productivity, operating expenses, and overall financial performance.
  • Establish, implement, and continuously improve Standard Operating Procedures (SOPs) to ensure operational consistency, service excellence, and regulatory compliance.
  • Lead, coach and develop operational teams through effective communication, regular coaching, performance reviews, employee engagement initiatives and succession planning to build a high-performing, motivated and collaborative team. ...
Leadership Profit & Loss
+5

Be an early applicant!

Posted
a month ago
MYR3,300 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor and analyse key business performance indicators, including admissions, customer traffic, conversion rate, average spending, labour productivity, operating expenses, and overall financial performance.
  • Establish, implement, and continuously improve Standard Operating Procedures (SOPs) to ensure operational consistency, service excellence, and regulatory compliance.
  • Lead, coach and develop operational teams through effective communication, regular coaching, performance reviews, employee engagement initiatives and succession planning to build a high-performing, motivated and collaborative team. ...
Leadership Profit & Loss
+5

Be an early applicant!

Posted
a month ago
premium banner
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.
  • Ensure store customer services satisfaction, cashiering/check-out counter service.
  • Handle customer complaint ...
Retail Management Inventory Control
+1
Posted
a day ago
MYR3,300 - MYR3,800 Per Month
Near Train Station
  • Monitor and analyse key business performance indicators, including admissions, customer traffic, conversion rate, average spending, labour productivity, operating expenses, and overall financial performance.
  • Establish, implement, and continuously improve Standard Operating Procedures (SOPs) to ensure operational consistency, service excellence, and regulatory compliance.
  • Lead, coach and develop operational teams through effective communication, regular coaching, performance reviews, employee engagement initiatives and succession planning to build a high-performing, motivated and collaborative team. ...
Leadership Profit & Loss
+5

Be an early applicant!

Posted
a month ago
MYR3,300 - MYR3,800 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor and analyse key business performance indicators, including admissions, customer traffic, conversion rate, average spending, labour productivity, operating expenses, and overall financial performance.
  • Establish, implement, and continuously improve Standard Operating Procedures (SOPs) to ensure operational consistency, service excellence, and regulatory compliance.
  • Lead, coach and develop operational teams through effective communication, regular coaching, performance reviews, employee engagement initiatives and succession planning to build a high-performing, motivated and collaborative team. ...
Leadership Profit & Loss
+5

Be an early applicant!

Posted
a month ago
Up to MYR2,200 Per Month

Hulu Kelang, WP Kuala Lumpur

Near Train Station
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5
Posted
3 months ago
premium banner
Undisclosed
Near Train Station
  • Monitor and drive store KPIs (Sales, UPT, ATV, Conversion Rate)
  • Ensure strong customer experience and brand standards are consistently delivered
  • Manage inventory, stock replenishment, and warehouse coordination ...
Retail Management Sales Leadership
+5
Posted
8 hours ago
MYR4,000 - MYR6,000 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Handle customer enquiries and resolve operational issues when necessary.
  • Manage staff schedules, store performance, and daily operational matters.
  • Ensure the repair shop is well-organised and operates efficiently. ...
Posted
4 days ago
Undisclosed
Near Train Station
  • Monitor and drive store KPIs (Sales, UPT, ATV, Conversion Rate)
  • Ensure strong customer experience and brand standards are consistently delivered
  • Manage inventory, stock replenishment, and warehouse coordination ...
Retail Management Sales Leadership
+5

Be an early applicant!

Posted
a month ago
Undisclosed
Near Train Station
  • Schedule and organize staff shift to optimize efficiency and meet business needs.
  • Conduct performance evaluations and provide constructive feedback.
  • Foster a customer-centric environment by ensuring excellent service standards. ...
Posted
2 months ago
MYR3,000 - MYR4,500 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Monitor stock levels, coordinate with suppliers, and reduce shrinkage through proper inventory control
  • Handle customer complaints and escalations that staff can't resolve
  • Ensure the branch complies with company policies, health and safety regulations, and local trading laws ...
Inventory management Point-of-sale systems
+4
Posted
23 days ago
Undisclosed
Near Train Station
  • Monitor and drive store KPIs (Sales, UPT, ATV, Conversion Rate)
  • Ensure strong customer experience and brand standards are consistently delivered
  • Manage inventory, stock replenishment, and warehouse coordination ...
Retail Management Sales Leadership
+5

Be an early applicant!

Posted
a month ago
Undisclosed

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Plan and grow boutique revenues.
  • Ensure high levels of customers satisfaction through excellent service.
  • Ensure all relevant reports and documents are submitted timely. ...
Posted
2 months ago
Undisclosed
  • Manage product inventories in & out from warehouse, stock inventory management, check product expiry/validity date, handle product defects and handle trial/sample packs.
  • Ensure store customer services satisfaction, cashiering/check-out counter service.
  • Handle customer complaint ...
Retail Management Inventory Control
+2
Posted
2 months ago
Undisclosed
Near Train Station
  • Schedule and organize staff shift to optimize efficiency and meet business needs.
  • Conduct performance evaluations and provide constructive feedback.
  • Foster a customer-centric environment by ensuring excellent service standards. ...
Posted
2 months ago
Up to MYR9,000 Per Month

KL City, WP Kuala Lumpur

Near Train Station
  • Excellent communication, interpersonal, and leadership skills.
  • Passion for luxury retail, customer service, and team development.
  • Minimum 5 years of retail experience, with at least 2 years in a managerial / team lead role (luxury or jewellery industry preferred). ...
Posted
a month ago
Up to MYR2,200 Per Month
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5

Be an early applicant!

Posted
3 months ago
Up to MYR2,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5

Be an early applicant!

Posted
3 months ago
Up to MYR2,200 Per Month
Near Train Station
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5

Be an early applicant!

Posted
3 months ago
Up to MYR2,200 Per Month

Bandar Kuala Lumpur, WP Kuala Lumpur

Near Train Station
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5

Be an early applicant!

Posted
3 months ago
Up to MYR2,200 Per Month
Near Train Station
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5
Posted
3 months ago
Up to MYR2,200 Per Month
  • Assist in crew scheduling, daily briefings, and on-the-job coaching
  • Handle customer feedback and complaints professionally
  • Support stock ordering, inventory checks, and basic cost control ...
Customer Service Team Leadership
+5

Be an early applicant!

Posted
3 months ago

KL City

  • Bring Good Vibes – You collaborate effectively with local Commercial teams, the Centre of Excellence and regional stakeholders. You create transparency around performance, priorities, responsibilities and delivery timelines, while supporting constructive and solution-oriented discussions.
  • Raise the Bar – You continuously review the longtail Shops operating model to identify opportunities for simplification, standardisation, automation and optimisation. You help regionalise successful practices and establish consistent performance-management standards across markets.
  • Stay Humble – You remain close to operational execution by seeking input from the teams using the processes and tools you develop. You challenge your own assumptions, remain open to feedback and refine solutions based on data, practical experience and measurable results. ...
Posted
18 days ago

KL City

  • Take up ownership of end-to-end project management, effectively managing the master schedule of initiatives, designing project plans and ensuring that all interdependencies are identified, drive discussions to conclusions, and keep projects on track.
  • Create and maintain readiness documentation of all processes and procedures and ensure that all training materials are accessible for regional delivery centers.
  • Understand region/country-specific problems, policies, and risks, with the ability to effectively translate them into solutions that improve processes and workflows across internal and external teams. ...
Posted
2 days ago

KL City

Posted
19 days ago

KL City

  • Lead root cause analysis for escalated issues, facilitate blameless post-mortems, and partner with cross-functional teams to prevent recurring issues.
  • Drive service performance improvements by monitoring key metrics such as SLA, CSAT, escalation rate, backlog, productivity, and team utilization.
  • Identify recurring pain points, training gaps, quality issues, and process inefficiencies, then develop actionable improvement plans with operations leaders and partner teams. ...
Posted
18 days ago

KL City

  • Manage seller performance and service quality, including cancellation rate, return rate, shipping lead time and customer experience to improve conversion
  • Manage mid and long-tail sellers throxugh scalable incubation programs, seller communications and performance management tools
  • Develop and execute category or sub-category growth plans with clear actions across traffic, assortment, content and monetisation levers ...
Posted
8 days ago