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300+ Service Manager Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 380 jobs results for
"service manager"
in Kuala Lumpur
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Manage Alert
Undisclosed
KL City
- Be responsible for risk management, capacity management and other operational duties
- Ensure progress and provide high levels of customer service in efficient and cost-effective manner
- Build partnership with internal and external parties including all business units and vendors to offer recommendation on the strategic level ...
Posted
16 days ago
Undisclosed
KL City
- Responsibilities include, but are not limited to, the following:
- • Service Delivery Representation
- Represent the day-to-day delivery of Group IT Operations services to Service Recipients. Act as the primary interface between Service Providers and Service Recipients, ensuring services meet business needs, agreed service levels, and stakeholder expectations. Facilitate effective communication, issue resolution, and escalation management while maintaining strong stakeholder trust and transparency. ...
Posted
17 days ago
Undisclosed
KL City
- Strategic Planning: Design thorough account road-maps, provide dependable monthly revenue forecasts, and continuously assess market shifts.
- Cross-Functional Collaboration: Partner with internal technical, support, and service teams to ensure seamless project execution and client satisfaction.
- Sales Operations: Diligently track account milestones, manage pipeline updates in the CRM system, and ensure prompt receivable collection. ...
Posted
10 days ago
Undisclosed
KL City
- Employs over 30,000 engineers and designers across R&D centers in China, Sweden, the UK, the U.S., and Germany.
- Operates 4,000+ sales and service locations globally.
- Recognized as a Fortune Global 500 company for 13 consecutive years. ...
Posted
5 days ago
Undisclosed
KL City
- Process Optimization: Adapt customer service processes to Southeast Asia’s local context and home appliance after-sales characteristics. Continuously improve workflows, service standards, and scripts to enhance efficiency and user experience.
- Business Collaboration: Coordinate with cross-functional teams to share customer insights and operational data. Conduct regular reviews and implement optimization initiatives.
- Bachelor’s degree or above. ...
Posted
12 days ago
Undisclosed
KL City
- Identify and escalate client and system issues to the appropriate teams, ensuring seamless resolution and client communication.
- Proactively assess client needs by working closely with relevant internal stakeholders.
- Monitor market-driven initiatives impacting clients, maintaining daily oversight and accountability for client-related updates. ...
Posted
12 days ago
Senior Manager, IT Service Management (ServiceNow) Senior Manager, IT Service Management (ServiceNow)
HFG Insurance Recruitment
Undisclosed
KL City
- Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
- Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
- Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
13 days ago
Public Mutual Berhad
Undisclosed
KL City
- To analyse daily and monthly reports to improve the service standards.
- To liaise with relevant departments in the enhancement of systems.
- To coordinate seminars, projects, and members’ engagement activities, etc.To oversee daily operations in handling of high net worth customers and uphold the overall customer service standard and customer experience. ...
Posted
13 days ago
Undisclosed
KL City
- Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
- Provide excellent customer service and uphold professionalism to reflect Bank’s image
- Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
2 days ago
Undisclosed
KL City
- Core Technology Stack: Extensive technical background in backend engineering focused on Java / Spring Boot and microservices ecosystems.
- Architectural Modernization: Hands-on leadership experience in decoupling legacy monolithic applications into microservices, with demonstrable success in capturing and preserving functional and business logic during code migration.
- Governance & Metric Capabilities: ...
Posted
2 days ago
Undisclosed
KL City
- Manage end-to-end HR operations and talent acquisition administration, ensuring all processes—from data management and compliance to onboarding—align with corporate goals.
- Advance HR technology and reporting capabilities to enhance data quality, analytics, and overall operational performance.
- Design, refine, and streamline HR processes to ensure scalability, operational efficiency, and a consistent employee experience. ...
Posted
24 days ago
Undisclosed
KL City
- Collaborate to plan engagement objectives and an audit strategy that complies with professional standards and appropriately addresses risk.
- Understand the client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments.
- Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team. ...
Posted
3 days ago
Undisclosed
KL City
- Anticipate and identify risks and escalate issues, as appropriate
- Create a positive learning culture and coach and counsel junior team members and support them in their personal and professional development
- Strong analytical and problem-solving skills ...
Posted
3 days ago
Undisclosed
KL City
- Work in our specialist forensic technology data analytics lab and on site to help clients leverage knowledge from their data for measurement of fraud risks and losses, prevention, continuous
- monitoring, detection and investigation of occupational fraud, waste and abuse, financial crime and other form non-compliant activities.
- Work with clients, fraud examiners, internal and external auditors, lawyers and regulatory authorities in sometimes sensitive and adversarial situations. ...
Posted
3 days ago
Undisclosed
KL City
- Core Technology Stack: Extensive technical background in backend engineering focused on Java / Spring Boot and microservices ecosystems
- Architectural Modernization: Hands-on leadership experience in decoupling legacy monolithic applications into microservices, with demonstrable success in capturing and preserving functional and business logic during code migration
- Governance & Metric Capabilities: ...
Posted
3 days ago
Undisclosed
KL City
- Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
- Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
- Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
5 days ago
Undisclosed
KL City
- Unlimited transport allowance (T&C apply)
- Monthly team building
- RM 3,500 training & wellness benefits per annum ...
Posted
25 days ago
Undisclosed
KL City
- Monitor guest flow in lobby areas and proactively manage high-traffic periods.
- Personally attend to guest requests related to bell services, room transfers, and special in-room deliveries.
- Resolve guest concerns promptly, efficiently, and with genuine care in accordance with Four Seasons standards. ...
Posted
16 days ago
Undisclosed
KL City
- Drive compliance, standardization and efficiency of processes within region, aligned to global processes, technology and governance for RBC employees the APAC region.
- Ensure effective operational controls are in place, properly operated and reported; that defects and failures are highlighted and reported; that remediation plans are developed and actioned
- Takes a proactive approach to operational risk by identifying, reporting and mitigating highlighted areas ...
Posted
a day ago
Undisclosed
KL City
- Ensures compliance and drives process improvements to deliver accurate and timely employee payments.
- Keep in mind the company's strategy, values and targets when helping employees.
- Team Leadership: Supervise, motivate, and mentor a payroll team, including Payroll Officers and administrative staff, ensuring efficient allocation of resources and workload management. ...
Posted
4 days ago
Undisclosed
KL City
- Oversee the full-life cycle management of eSupport, analyze customer behavior with AI data, formulate targeted operation strategies, and improve traffic, conversion rate, and customer retention rate.
- Monitor the performance of AI services on eSupport, regularly analyze service data, propose optimization suggestions, and ensure service stability and user satisfaction.
- Tap into customer needs, design and promote customer solutions based on AI technology. ...
Posted
5 days ago
Hong Leong Bank Berhad
Undisclosed
KL City
- Ensure walk-in PB customers are attended in a timely & accurately manner
- Share information on Campaign or current promotion with customers & cross sell products such as Credit Card, SMF, etc
- Sales referral to RMs on PB upgrade and investment products. (ensure comply to NCNS policy - ONLY perform referral, unless FIMM/IPPC/BANCA license has been obtained) ...
Posted
16 days ago
Undisclosed
KL City
- Be responsible for risk management, capacity management and other operational duties
- Ensure progress and provide high levels of customer service in efficient and cost-effective manner
- Build partnership with internal and external parties including all business units and vendors to offer recommendation on the strategic level ...
Posted
16 days ago
Undisclosed
KL City
- Proactively manage communication across all project stakeholders, identifying risks and issues early, driving timely resolution, and implementing continuous process improvements.
- Manage project budgets and provide analysis and actionable recommendations relating to cost, resource utilization, and return on investment.
- Identify, assess, and manage project risks, dependencies, and changes through a structured governance process. ...
Posted
16 days ago
Undisclosed
KL City
- Lead and mentor a team of AD administrators and support engineers to ensure high performance and operational efficiency.
- Oversee the deployment, configuration, and maintenance of Active Directory Services, including domain controllers, Group Policy, DNS, DHCP, and CA.
- Ensure the stability, security, and performance of Active Directory across the organization. ...
Posted
16 days ago
Undisclosed
KL City
- Comply with induction and training of AeroDarat Workplace Health, Safety and Security policies and procedures.
- Ensure all risks within the workplace are identified, report and controlled.
- Chair or participate in meetings as a means of obtaining information, identifying procedural problems, safety and security issues and areas of focus for continuous improvement. ...
Posted
17 days ago
Undisclosed
KL City
- Proactively manage communication across all project stakeholders, identifying risks and issues early, driving timely resolution, and implementing continuous process improvements.
- Manage project budgets and provide analysis and actionable recommendations relating to cost, resource utilization, and return on investment.
- Identify, assess, and manage project risks, dependencies, and changes through a structured governance process. ...
Posted
17 days ago
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