300+ Service Manager Jobs in Federal Territory - September 2026 - High Salaries

Showing 332 jobs results for "service manager" in Federal Territory
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KL City

  • Partner with HR Innovation, HRMS, and IT teams to support system testing activities, including UAT coordination and defect follow-up.
  • Identify and implement process streamlining opportunities by removing redundancies and improving operational efficiency.
  • Provide functional leadership and support to the team to ensure data accuracy, correct processing, and compliance with defined controls. ...
Posted
2 days ago

KL City

  • Perform thorough gap analyses on new or revised legislation/guidelines (e.g., Bank Negara Malaysia policies). Work closely with Business Units to ensure timely implementation.
  • Propose and recommend strategic initiatives to revise existing internal processes or adopt new workflows to meet evolving regulatory landscapes.
  • Partner closely with Personal Financial Services-i to help ensure business practices and guidelines comply with relevant Shariah requirements. ...
Posted
3 days ago

KL City

  • Requisition creation and management.
  • Interview scheduling and coordination.
  • Offer documentation support. ...
Posted
2 days ago

KL City

  • Leverage and grow networks with banking stakeholders (CIO/CTO, IT, Digital, Data, Risk, Compliance, Business Heads)
  • Drive new client acquisition and strategic account growth
  • Lead client engagements, proposals, and deal negotiations ...
Posted
3 days ago

KL City

  • Build rapport and relationship with chosen customers to establish loyalty and repeated sales and increase product holding.
  • Provide excellent customer service and uphold professionalism to reflect Bank’s image
  • Product knowledge / Selling skills / Market intelligence / Competitor’s check ...
Posted
22 days ago

KL City

  • Elevates customer experience by managing day-to-day customer support services across all service support programs for customers and strategic partners that have product and service agreements with Mastercard
  • Contributes to the development and maintenance of customer relationships to ensure satisfaction and retention of current customers
  • Partners with business partners to manage internal development and implementation of any new product or enhancement ensuring that customer 'voice' is taken into account ...
Posted
22 days ago

KL City

  • Proactively leverage AI to improve work efficiency, including data analysis, report generation, information processing, and building simple tasks or workflows.
  • Continuously optimize customer service processes, SOPs, knowledge bases, and productivity tools.
  • Collaborate with Product, Operations, Technology, and other teams to solve business problems and ensure high-quality, on-time project delivery. ...
Posted
a month ago

KL City

  • TMF Group is a leading provider of critical administrative services, helping clients invest and operate safely around the world. We provide legal, financial and employee administration through TMF Group’s teams in 125 offices across 87 jurisdictions, covering 92% of world GDP and 95% of FDI inflow.
  • As a Manager, Fund Services, you will lead a team of fund accounting professionals in delivering accurate NAV calculations, financial reporting, reconciliations, and regulatory compliance for a portfolio of investment funds, while driving operational excellence and exceptional client service.
  • Pathways for career development
Posted
22 days ago

KL City

  • Collaborate to plan engagement objectives and an audit strategy that complies with professional standards and appropriately addresses risk.
  • Understand the client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments.
  • Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team. ...
Posted
14 days ago

KL City

  • Lead root cause analysis for escalated issues, facilitate blameless post-mortems, and partner with cross-functional teams to prevent recurring issues.
  • Drive service performance improvements by monitoring key metrics such as SLA, CSAT, escalation rate, backlog, productivity, and team utilization.
  • Identify recurring pain points, training gaps, quality issues, and process inefficiencies, then develop actionable improvement plans with operations leaders and partner teams. ...
Posted
24 days ago

KL City

  • Work in our specialist forensic technology data analytics lab and on site to help clients leverage knowledge from their data for measurement of fraud risks and losses, prevention, continuous
  • monitoring, detection and investigation of occupational fraud, waste and abuse, financial crime and other form non-compliant activities.
  • Work with clients, fraud examiners, internal and external auditors, lawyers and regulatory authorities in sometimes sensitive and adversarial situations. ...
Posted
11 days ago

KL City

  • Collaborate to plan engagement objectives and an audit strategy that complies with professional standards and appropriately addresses risk.
  • Understand the client's industry and recognize key performance drivers, business trends, and emerging technical and industry developments.
  • Stay informed of general business/economic developments and their impact to the client. Develop people by encouraging individuals to think for themselves and take responsibility for their contributions to the team. ...
Posted
15 days ago

KL City

  • Coordinate with overseas Deloitte member firms and external tax advisors to ensure timely and accurate delivery of tax compliance activities.
  • Liaise with clients and overseas stakeholders to manage tax-related matters, filing requirements, and compliance timelines.
  • Support indirect tax projects, including new country registrations and remediation of historical non-compliance or outstanding filing obligations. ...
Posted
15 days ago

KL City

  • English (Required)
  • Engineer/Manager, Electrical Installation & Service
  • The Job Description ...
Posted
23 days ago

KL City

  • Build and maintain strong relationships with customers, acting as a key discussion partner and influencing decision-makers at tactical and strategic levels.
  • Take ownership of the accuracy and validation of service pricing, ensuring solutions are cost-effective and meet margin targets.
  • Act as a business advisor, helping customers understand the value of services and persuading them to award follow-up contracts. ...
Posted
a month ago

KL City

  • Own project planning, budgets, risk, and stakeholder reporting
  • Lead and mentor project teams
  • Facilitate workshops with stakeholders to define project scope and approach ...
Posted
13 days ago

KL City

  • Manage service catalogues, service-level requirements and service-quality plans.
  • Support contract and tender evaluation, commercial negotiation and contracting recommendations.
  • Plan budgets, enforce ICT policies and compliance requirements, and lead team capability development. ...
Posted
24 days ago

KL City

Posted
24 days ago

KL City

  • Lead initiatives to improve ITSM process maturity, efficiency, service quality and measurable business outcomes.
  • Drive adoption and continuous improvement of ITSM processes and ServiceNow capabilities across the organisation.
  • Lead the implementation, optimisation and standardisation of ServiceNow ITSM across regional markets. ...
Posted
a month ago

KL City

Posted
a month ago

KL City

Posted
24 days ago
  • · Revenue Generation & Account Management: Own the full sales cycle—from aggressive lead generation to final contract award—for the offshore oil & gas and/or subsea services industry (subsea inspection campaigns, ROV operations, etc.).
  • · Client Engagement & Network Activation: Liaise with clients at all levels, leveraging an existing network across Major Operators (IOCs/NOCs), EPIC Contractors, Tier-1 Subsea Service Providers, and Vessel Owners/Operators to establish long-term commercial partnerships. Build and maintain strong relationships with key stakeholders, including PETRONAS Project Teams, Marine Operations Leads, and procurement heads.
  • · Technical Tendering & Proposal Preparation: Lead the preparation of competitive technical and commercial proposals, ensuring full compliance with Client requirements and IMCA guidelines (where applicable). ...
Posted
14 days ago

KL City

  • Work with Partners/ Directors on business development opportunities.
  • Manage multiple projects and assignments and ensure that services provided are within the agreed service level.
  • Provide guidance and support to team members which aim to develop and motivate the engagement team. ...
Posted
a day ago

KL City

  • Oversee the maintenance of information posted on HLB’s intranet e-knowledge portal to improve communication and flow of information to sales channels.
  • Ensure internal and regulatory compliance in sales management for all internal and external dealings
  • To ensure that Portfolio sales collaterals/documentations are updated and communicated and in compliance to internal and regulatory requirements. ...
Posted
a day ago

KL City

  • Advanced Analytics: Develop models for complex business scenarios and design interactive dashboards to communicate actionable insights to stakeholders.
  • Predictive Analytics: Move beyond descriptive reporting by leveraging AI/ML knowledge to forecast trends or customer churn.
  • Stakeholder Management: Partner with business units to understand market and customer needs, delivering tailored data solutions. ...
Posted
15 days ago

KL City

  • Distilling customer needs into clear technical requirements and map them to business outcomes
  • Decomposing complex technical problems into actionable, deliverable solutions
  • Contributing to technical documentation and define documentation standards ...
Posted
15 days ago

KL City

  • Monitor ticket queues, backlog, service performance, and workload distribution to ensure effective service delivery.
  • Ensure appropriate regional coverage through effective resource planning, shift management, and absence management.
  • Oversee end-user support services including incident management, request fulfilment, endpoint support, and workplace technologies. ...
Posted
10 days ago

KL City

  • Engage with clients to understand their vision and curate personalised, memorable event experiences.
  • Collaborate closely with banquet operations and internal teams to ensure seamless planning and flawless execution.
  • Mentor and support team members, fostering high performance and a shared passion for exceptional celebrations. ...
Posted
6 days ago

KL City

  • Work in our specialist forensic technology data analytics lab and on site to help clients leverage knowledge from their data for measurement of fraud risks and losses, prevention, continuous
  • monitoring, detection and investigation of occupational fraud, waste and abuse, financial crime and other form non-compliant activities.
  • Work with clients, fraud examiners, internal and external auditors, lawyers and regulatory authorities in sometimes sensitive and adversarial situations. ...
Posted
15 days ago