2,500+ Service Desk Jobs - June 2026 - High Salaries
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"service desk"
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ST ENGINEERING CLOUD AND DATA CENTRE SOLUTIONS PTE. LTD.
SGD3,500 - SGD3,500 Per Month
Singapore
- Escalate complex issues to higher-level support teams as necessary.
- Maintain and update service desk documentation and knowledge base articles.
- Proactively identify and manage potential problems ...
Posted
17 days ago
Undisclosed
Singapore, Singapore
- Escalate complex issues to higher-level support teams as necessary.
- Maintain and update service desk documentation and knowledge base articles.
- Proactively identify and manage potential problems ...
Posted
17 days ago
Undisclosed
- Hardware & Desktop Troubleshooting
- Strong communication skills
- Hiring: Service Desk Engineer ...
Posted
9 days ago
Undisclosed
- Hardware & Desktop Troubleshooting
- Strong communication skills
- Hiring: Service Desk Engineer ...
Posted
10 days ago
Undisclosed
- Opportunities for promotion
- Professional development
- We are currently hiring for a Service Desk Team Lead position based in Kuala Lumpur. ...
Posted
10 days ago
Undisclosed
KL City
- Assist customers with account setup, software installation, and troubleshooting.
- Diagnose technical issues based on customer descriptions and use remote support tools to resolve them.
- Escalate unresolved issues to Level 2 or higher support teams with detailed documentation. ...
Posted
10 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status. ...
Posted
18 days ago
SGD4,500 - SGD4,500 Per Month
Singapore
- Technical support and troubleshooting: Resolve problems related to desktop computers, laptops, printers, copiers, scanners, software applications, etc.
- Critical Thinking or Analyze Trends Identify emerging trends and issues and makes suggestions for technical solutions to solve current and possible future problems.
- Project Engagement Participate in local and global projects lead by various teams in IT. Projects include new deployments of hardware and software, lifecycle equipment, and testing of new solutions. ...
Posted
10 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- Walk the customer through the problem-solving process
- Direct unresolved issue to the next support personnel
- Provide accurate information on IT products and services ...
Posted
10 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Furthermore, the specialist is committed to enhancing user awareness of IT-related issues and promoting the appropriate utilisation of IT services and resources.
- Responsibilities
- Key duties and responsibilities are not limited to those listed below: ...
Posted
12 days ago
Undisclosed
KL City
- Oversee day-to-day service desk operations, ensuring timely resolution of
- Monitor and manage SLAs, KPIs, and customer satisfaction metrics, ensuring
- Ensure accurate documentation, ticket management, and adherence to ITIL ...
Posted
11 days ago
Undisclosed
Singapore
- Escalate complex issues to higher-level support teams as necessary.
- Maintain and update service desk documentation and knowledge base articles.
- Proactively identify and manage potential problems ...
Posted
18 days ago
Undisclosed
KL City
- Follow standard operating, ticketing procedures and work instructions to image, update and resolve computer and software application issues for new and existing employees.
- Help maintain equipment inventory, including processing RMAs and ordering new equipment.
- Maintain physical presence at designated service locations and time for employees to pick up the user's computer, or deliver to the end-user. ...
Posted
11 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- Key Responsibilities
- • Provide First Call Resolution (FCR) technical support via phone and email
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required ...
Posted
19 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Identifying complex issues that require specialised attention and escalate to Level 2 or Level 3 support teams
- Ensuring all requests are handled within agreed-upon timeframes to meet organisational standards.
- Maintain and update the software application with a comprehensive knowledge base of common issues and solutions to improve team efficiency. ...
Posted
19 days ago
Undisclosed
Changi
- Role Type- Permanent
- Exp- 1+ Year
- Skills- Service Desk, FTP, SFTP, Migration, Networking ...
Posted
19 days ago
Undisclosed
Wilayah Persekutuan Kuala Lumpur, Malaysia
- About TCS:
- Join Tata Consultancy Services, Asia Pacific and be part of an organization committed to sustainable development for our future. TCS follows the Tata group philosophy of building sustainable businesses that are rooted in the community and demonstrate care for the environment. Our unique values position us to combine a purpose-driven worldview with digital innovation, collaborating with customers, communities and governments to lead and shape innovative solutions for a sustainable future. TCS has been carbon neutral in its operations across 11 countries, 12 delivery centres and 18 offices in Asia Pacific since 2022. This is only the initial stage in TCS’ journey as we strive to achieve long-term net zero emissions by 2030.
- Corporate sustainability is embedded in our triple-bottom-line, focusing on people, the planet, and our purpose. Our offices are designed with eco-friendly features that significantly reduce our carbon footprint and enhance energy efficiency. We actively champion green initiatives, such as promoting paperless operations, implementing energy-efficient practices, and fostering employee engagement in sustainability efforts. When you become part of the TCS family, you will play an essential role dedicated to innovation, excellence, and crafting a brighter, greener future together. Join us and be a part of our mission to drive sustainability through technology and talent at Tata Consultancy Services, APAC today. ...
Posted
19 days ago
SGD2,500 - SGD4,000 Per Month
Singapore
- Identifying complex issues that require specialised attention and escalate to Level 2 or Level 3 support teams
- Ensuring all requests are handled within agreed-upon timeframes to meet organisational standards.
- Maintain and update the software application with a comprehensive knowledge base of common issues and solutions to improve team efficiency. ...
Posted
19 days ago
Undisclosed
KL City
- Serving as the first point of contact for customers seeking technical assistance over the phone Chat or email.
- Performing remote troubleshooting through diagnostic techniques and pertinent questions
- Walk the customer through the problem-solving process. ...
Posted
20 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- Monitor and ensure security software, antivirus solutions, and system updates are deployed and maintained.
- Maintain accurate inventories of IT hardware, software licenses, and technology resources.
- Support remote users and branch offices by diagnosing and resolving technical issues remotely. ...
Posted
20 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- Identify and escalate complex issues that were not able to resolve at level 1, to next level support team when necessary
- Contribute and maintain a knowledge base of frequently asked questions and solutions.
- Vendor coordination for customer onsite support when necessary ...
Posted
20 days ago
MYR8,000 - MYR10,000 Per Month
KL City
- Support Windows operating systems, desktop technologies, and Microsoft environments.
- Administer and manage Active Directory, including Group Policy Objects (GPOs).
- Support infrastructure-related projects, system upgrades, deployments, and migrations. ...
Posted
13 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- • Provide First Call Resolution (FCR) technical support via phone and email
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels ...
Posted
20 days ago
SGD2,800 - SGD2,800 Per Month
Singapore
- • Perform first-level troubleshooting on reported incidents and escalate to appropriate resolver groups when required
- • Provide timely updates to customers on outstanding issues within agreed service levels
- • Maintain ownership of cases and ensure accurate documentation until closure ...
Posted
20 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- 0-1 years
- Level 1 IT Support / Service Desk Support professional responsible for providing first-level technical assistance to end users through email and ticketing systems. Handle and respond to incoming emails, incidents, and service requests in a timely manner. Troubleshoot basic hardware, software, network, and access-related issues, document resolutions, escalate complex problems to higher support levels when required, and ensure adherence to SLA targets. Maintain accurate records of incidents and service requests while delivering excellent customer service and support. Suitable for candidates with 0–1 year of experience who possess strong communication, problem-solving, and customer service skills.
Posted
18 days ago
SGD2,300 - SGD2,300 Per Month
Singapore
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. ...
Posted
2 days ago
Undisclosed
Singapore
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests. ...
Posted
2 days ago
SGD2,300 - SGD2,600 Per Month
Singapore
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems. ...
Posted
2 days ago
SGD5,000 - SGD5,000 Per Month
Singapore
- The role coordinates daily service desk activities, manages ticket follow up, supports escalations and helps to ensure that incidents and service requests are satisfactorily resolved within agreed service levels.
- The role acts as a key interface between school leadership, staff, students, parents, global/regional IT teams and vendors. The role requires strong ownership, clear communication, structured follow through and professional handling of service issues.
- The role also supports continuous improvement of service desk quality, including ticket hygiene, user communications, knowledge base management, service reporting, and process adherence. ...
Posted
4 days ago
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