2,700+ Service Desk Jobs - July 2026 - High Salaries
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"service desk"
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Manage Alert
Undisclosed
Singapore
- Log, validate, and diagnose customer technical issues across a range of products and applications used at customer sites.
- Troubleshoot and resolve issues through effective information gathering, analysis, and problem investigation.
- Provide timely solutions or escalate incidents to the appropriate resolution teams when required. ...
Posted
a month ago
GOLDTECH RESOURCES PTE LTD
SGD2,300 - SGD2,300 Per Month
Singapore
- Accurately log, categorize, and prioritize incidents and service requests within the ITSM system
- Monitor support queues and proactively manage workload to prevent SLA breaches
- Escalate complex cases to relevant resolver teams, vendors, or onsite support when required ...
Posted
a month ago
Per Month
Singapore
- Troubleshoot basic networking issues including TCP/IP, DNS, DHCP, IP addressing, subnetting, and gateway configurations.
- Assist in firewall configuration and security-related troubleshooting.
- Support application testing across Development, Testing, UAT, and Production environments. ...
Posted
a month ago
Undisclosed
KL City
- Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s.
- Managed/Maintained End-user Devices with a total of 10M assets.
- Job Purpose: ...
Posted
12 days ago
Undisclosed
KL City
- Getronics is the leading member in the Global Workspace Alliance, a unique model that provides customers with a consistent IT service throughout the world, with one single point of contact and billing entity, delivering services to 100 countries. The GWA is ranked number 3 globally according to OVUM’s.
- Managed/Maintained End-user Devices with a total of 10M assets.
- Job Purpose: ...
Posted
12 days ago
Undisclosed
Singapore
- Support process improvement initiatives by identifying areas for improvement, collecting requirements, and providing optimization suggestions
- Conduct research and development of AI-powered tools to support business functions including data visualization, summarization, workflow automation, or recommendations
- Contribute to performance reporting and service improvement tracking ...
Posted
4 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded.
- Manage customer expectations and notify Team Lead in the event of unusual surge in calls of a specific nature.
- Handle initial classification/ prioritization of the incidents. Track the progress of resolution and provide regular updates for follow-up actions and incident status.
Posted
a month ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- • Follow-up on the progress of the incident until closure. Escalate the unresolved incident to respective unit which may range from very straightforward problems through to more complicated issues.
- • Respond to a large volume interaction and efficiently while also providing a high degree of client satisfaction.
- • Handled interaction within agreed customer Service Level Agreement (SLA) ...
Posted
a month ago
Undisclosed
- Provides accurate, innovative solutions to client problems while meeting pre- defined quality standards
- Delivers information, advice, or instructions in response to client inquiries, ensuring a high degree of client satisfaction.
- Records and processes client inquiries in relevant paperwork and systems, collaborating internally to ensure queries are addressed and problems resolved efficiently. ...
Posted
8 days ago
Undisclosed
Singapore
- Clear objectives, KPIs, and service metrics
- Coaching, mentoring, and capability development
- Ensure proactive risk identification and issue prevention. ...
Posted
11 days ago
IT Service Desk Analyst – Level 1 (Japanese Speaking) IT Service Desk Analyst – Level 1 (Japanese Speaking)
Arbeit Consultancy Services Sdn Bhd
Undisclosed
- Troubleshoot Windows OS, Microsoft Office 365, laptops, desktops, printers, iOS devices, and basic Mac support
- Perform basic Active Directory tasks (user accounts, access, group memberships, permissions)
- Support software installation and remote troubleshooting using tools such as LogMeIn / WS1 ...
Posted
20 days ago
SGD4,000 - SGD4,200 Per Month
Singapore
- Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
- Take overall responsibility for incident management and request fulfilment (if any).
- Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents. ...
Posted
a month ago
STAR CAREER CONSULTING PTE. LTD.
SGD3,000 - SGD3,000 Per Month
Singapore
- Take ownership of incidents/service requests reported by users, track the incidents/service requests, to ensure closure within agreed timescales.
- Maintain documentation and comprehensive records of issues and problems
- Minimum Higher NITEC in Information Technology or related field of study ...
Posted
a month ago
Undisclosed
Singapore
- Coordinate with vendors for hardware repair, replacement, warranty claims, and servicing.
- Troubleshoot basic network issues, including Wi-Fi, LAN, router, modem, and access point connectivity.
- Support office and clinic network setup to ensure stable internet access for users and business operations. ...
Posted
4 days ago
SGD3,000 - SGD3,500 Per Month
Central
- Coordinate with vendors for hardware repair, replacement, warranty claims, and servicing.
- Troubleshoot basic network issues, including Wi-Fi, LAN, router, modem, and access point connectivity.
- Support office and clinic network setup to ensure stable internet access for users and business operations. ...
Posted
4 days ago
SGD4,000 - SGD4,000 Per Month
Singapore
- Report to SD managers on any issue that could significantly impact the SLA and recommends action plan.
- Take overall responsibility for incident management and request fulfilment (if any).
- Ensure staffs take ownership of user’s incidents and be proactive when dealing with user’s incidents. ...
Posted
a month ago
SGD4,000 - SGD4,000 Per Month
Singapore
- · Create / update and track ticket in ticketing tool to closure observing SLA commitments
- · Escalate when necessary in accordance to escalation matrix
- · Perform regular preventive and corrective maintenance, troubleshooting system hardware and all computer-based systems. ...
Posted
13 days ago
SGD3,500 - SGD3,500 Per Month
Singapore
- Perform routine IT operations including system monitoring, patching, backups, health checks, and tape rotation in data centres
- Support and maintain servers, network devices, firewalls, and security systems to ensure operational stability
- Carry out Install, Move, Add, and Change (IMAC) activities for end-user devices and IT equipment to support business needs ...
Posted
13 days ago
SGD41,667 - SGD79,167 Per Month
Remote
- • Ensure timely resolution of service desk tickets
- • Follow ITIL-based incident and problem management processes
- • Collaborate with internal technical teams for issue resolution ...
Posted
a month ago
Service Desk Support (English - Japanese - Korean Speaking) Service Desk Support (English - Japanese - Korean Speaking)
Function One Computer Services
Undisclosed
Kwun Tong
- Collaborate with other team members to ensure timely and effective resolution of customer issues
- Coordinate with Japan IT team, HQ and other external parties to solve problems
- Deliver quality customer services to members and other stakeholders ...
Posted
21 days ago
IT Field System-EUC-Desktop-Network-Service Desk-Infra Support IT Field System-EUC-Desktop-Network-Service Desk-Infra Support
Preferable - Crafting Careers
SGD3,000 - SGD3,000 Per Month
Singapore
- Key Responsibilities
- · Provide first-level technical support for software and application-related issues. Diagnose, troubleshoot, and resolve incidents raised by end users. Log, track, prioritize, and manage tickets through ServiceNow or other ticketing systems.
- · Escalate unresolved issues to appropriate teams and follow up to ensure timely closure. ...
Posted
14 days ago
MYR2,500 - MYR3,000 Per Month
- Administer and maintain company email accounts, software applications, system accounts, and user access permissions in accordance with internal IT policies and security requirements.
- Install, configure, update, and maintain operating systems, business applications, and productivity software to support business operations.
- Manage end-to-end IT onboarding activities for new employees, including preparation and deployment of IT equipment, email account setup, software installation, user account creation, and system access provisioning. ...
Posted
7 days ago
SGD3,000 - SGD3,000 Per Month
Singapore
- The role will also require you to escalate and respond back to users on the outcome of their highlighted issues within the required KPI/SLAs.
- Experience in handling ticket management and escalations in a service desk environment.
- Strong troubleshooting and problem-solving skills for application-related issues. ...
Posted
15 days ago
MYR2,800 - MYR3,200 Per Month
KL City
- Respond promptly to incidents and track issue resolution.
- Must be able to read and write in Mandarin-speaking candidates who will be serving Mandarin-speaking customers.
- Fresh graduates are welcome to apply. ...
Posted
13 hours ago
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