100+ Service Desk Jobs in Pulau Pinang - August 2026 - High Salaries

Fresh Graduates

Product Development Quality Control

Conduct baking demonstrations and application trials for customers and visitors to showcase flour performance.
Provide training sessions to distributors, customers, and internal teams on flour applications.
Work closely with the Sales/Marketing team to support product promotion with technical presentations, samples, and trial data. ...

Posted

a month ago

Chat Available

Help Desk Agent Help Desk Agent

TND Express (M) Sdn Bhd

MYR2,500 - MYR3,500 Per Month

+Additional Compensation

Fresh Graduates

Customer Service Communication Skills

Professional customer service skills with a solutions mindset including the ability to deliver an exemplary customer experience
Exposure to handling inbound calls, email, and chat support
Resolving customer queries through inbound calls, emails, and live chats ...

Posted

19 days ago

Chat Available

Customer Service Assistant Customer Service Assistant

HLA Garment (Malaysia) Sdn Bhd

MYR2,000 - MYR2,500 Per Month

+Additional Compensation

Simpang Ampat, Pulau Pinang

Fresh Graduates

Actively maintains a global brand image.
Willing to work flexible retail hours, including weekends and public holidays.
Fresh graduates are encourage to apply ...

Retail Customer Service

Posted

a month ago

Chat Available

Technical Service Representative Technical Service Representative

Riegen Marketing Sdn. Bhd.

Undisclosed

Full Time, Work from Home

WFH

George Town, Pulau Pinang

Work responsibility with good behavior and good customer handling skill towards customer’s satisfication.
Work closely with sales team & inter-department to ensure smooth operation.
To install, service and repair Ceiling Fan and Instant Water Heater and others related products. ...

Service

Be an early applicant!

Posted

19 days ago

Chat Available

Application Support Specialist Application Support Specialist

SalesHero

MYR3,000 - MYR5,000 Per Month

Application Support Problem Solving

Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access. ...

Posted

a month ago

Chat Available

IT System and Application Support Specialist IT System and Application Support Specialist

SalesHero

MYR3,000 - MYR5,000 Per Month

Application Support Problem Solving

Implementation, Training, Troubleshooting, and Testing on Software App, providing expert advice and solutions to customer issues, and ensuring all tickets are resolved promptly and to the client's satisfaction.
Handle problem-solving, troubleshooting, and debugging skills who can quickly and efficiently identify and escalate issues to the appropriate level of support.
Seeking a customer support specialist to assist clients via phone and remote access. ...

Posted

a month ago

IT Service Desk Analyst IT Service Desk Analyst

TENTACLE TECH SSO SDN BHD

Undisclosed

Technical Support Engineer Technical Support Engineer

To submit daily, weekly and monthly helpdesk report to team leader
To work within Team in a pressurized working environment
To continually demonstrate excellent inter- personal and telephone communication skills. ...

Posted

a month ago

OPT Machine Vision

Undisclosed

IT TECHNICAL SUPPORT IT TECHNICAL SUPPORT

Malaysia

Customer Engagement: Travel to customer sites across the designated territory for pre and post-sales visits, ensuring seamless implementation and fostering long-term relationships.
Travel Requirements: Willingness to travel domestically and internationally.
Bachelor’s Degree or Diploma in Electrical Engineering, Electronics, Automation, or a related field. ...

Posted

12 hours ago

J TECHNOLOGIES SDN BHD

MYR2,200 - MYR2,600 Per Month

Technical Support Engineer Technical Support Engineer

Bukit Mertajam

Provide on-site and remote support to end users for hardware issues and basic IT problems.
Follow technical diagrams and instructions to repair or install systems and devices.
Assist with rollout and installation of new hardware or IT-related projects. ...

Posted

4 days ago

JAKA Robotics

Undisclosed

Technical Support Engineer Technical Support Engineer

Malaysia

Train client operators and technicians on usage, safety, and basic maintenance.
Run product demos and proofs-of-concept for prospects (technical presentation, process testing).
Support presales with solution with demos, exhibitions and customer visits ...

Posted

5 days ago

ViTrox Corporation Berhad

Undisclosed

Technical Support Writer Technical Support Writer

Malaysia

Diploma / Bachelor's / Master's Degree in Science and Engineering. Preferably in Engineering (Electrical & Electronics / Mechatronics / Mechanical), Computer Science / Studies, Science & Technology or equivalent.
1 - 2 years of working experience in customer service and support for vision inspection machine is an added advantage.
Customer-oriented behaviour and mindset. ...

Posted

6 days ago

Perunding LNB

Undisclosed

Technical Support Intern Technical Support Intern

Perai

Compile and organize project documentation, technical records, and reports.
Assist engineers in preparing authority submissions, technical documentation, and project deliverables.
Coordinate with project teams to collect, verify, and compile technical information. ...

Posted

8 days ago

Keysight Technologies, Inc.

Undisclosed

Internship

Technical Support Representative Technical Support Representative

Posted

12 days ago

Mouser Electronics

Undisclosed

Technical Support Officer Technical Support Officer

Gelugor

Communicates requirements and interacts effectively with customers, suppliers, Customer Service, Products, and other Mouser departments.
Attends and contributes to supplier trainings and company meetings.
Supports the Local Customer Service team and provides support for other teams when needed. ...

Posted

12 days ago

SNS Network (M) Sdn Bhd

MYR2,500 - MYR3,000 Per Month

Understanding customer’s requirements and provide proposals accordingly;
Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
Achieve division target; ...

Posted

13 days ago

IT Support IT Support

MTT LEARNING ACADEMY SDN BHD

Undisclosed

Senior IT Support Executive Senior IT Support Executive

Malaysia

Administer and support Google Workspace services, including user account management, email systems, Google Drive, shared drives, security settings, and user support.
Respond to, document, and resolve IT service requests and incidents in a timely manner while maintaining service standards.
Perform root cause analysis, develop troubleshooting procedures, and implement preventive measures to minimise recurring technical issues. ...

Posted

21 days ago

NGK ELECTRONICS DEVICES (M) SDN BHD

MYR3,200 - MYR4,500 Per Month

Senior Technical Support Engineer Senior Technical Support Engineer

Maintain IT inventory records, asset tracking, and equipment management reports.
Perform basic network maintenance including switches, routers, Wi-Fi, cabling, and connectivity troubleshooting.
Monitor and ensure stable operation of factory IT systems, office networks, and production support systems. ...

Posted

a day ago

Emerson

Undisclosed

Product Technical Support (T1) Product Technical Support (T1)

Key Responsibilities as a Technical Support Engineer, you will be expected to contribute to the whole team from your gift of talents, intellect, experience, and enthusiasm, as well as have fun!
You will be responsible for installing, upgrading NI/Emerson OptimalPlus systems and performing various integration tasks between NI/Emerson OptimalPlus systems and Customer’s systems and network.
You will be responsible for providing IT maintenance and administration for NI/Emerson OptimalPlus hardware and database for the customer production environment. You will be responsible for supporting customer’s technical requests and troubleshoot technical issues in NI/Emerson OptimalPlus systems and interface to Customer’s systems ...

Posted

6 days ago

Assent

Undisclosed

IT Support Engineer IT Support Engineer

George Town

Document all interactions, steps, and resolutions thoroughly for consistent case management
Resolve routine to moderately complex issues using established processes and creativity for unique problems
Escalate complex product defects or high-impact cases to Tier 2 ...

Posted

7 days ago

NGK ELECTRONICS DEVICES (M) SDN BHD

MYR3,200 - MYR4,500 Per Month

Technical Support Engineer, Entry Technical Support Engineer, Entry

Maintain IT inventory records, asset tracking, and equipment management reports.
Perform basic network maintenance including switches, routers, Wi-Fi, cabling, and connectivity troubleshooting.
Monitor and ensure stable operation of factory IT systems, office networks, and production support systems. ...

Posted

19 days ago

Keysight Technologies, Inc.

Undisclosed

Part Time, Full Time

Technical Support Group (TSG) Specialist Technical Support Group (TSG) Specialist

Provide technical product and measurement consulting on presales opportunities.
May interact with marketing, sales, technical support, QA, manufacturing, product development, etc. as well as external customers to ensure that products have necessary features, cost parameters, supportability goals, reliability targets and release schedules.
May be responsible for writing product/process user documentation ...

Posted

12 days ago

UPS

Undisclosed

Associate Engineer-Technical Support Engineer Associate Engineer-Technical Support Engineer

George Town

Interfaces with Customers, Teams, and Associates
Conducts TSG Technical Disaster Recovery Procedures
Addresses Customer Requests ...

Posted

4 days ago

Enviroterm Sdn Bhd

MYR2,600 - MYR4,000 Per Month

Staff Technical Support Engineer Staff Technical Support Engineer

Butterworth

Responsibilities
1) To assist sales team in conceptualized design, sourcing and provide costing estimation for new project installation
2) To master project management skill and manage project deployment in deliver, implement and completing new project installation ...

Posted

7 days ago

Emerson

Undisclosed

EUC Support - Field IT Support Enginee EUC Support - Field IT Support Enginee

Collaborate and work closely with Tier 2 engineers in resolving escalated cases.
Concise in creating, updating, and resolving cases via ServiceNow ticketing system.
Diligently adhere to Operation’s Standard Operating Procedures and Processes while handling cases. ...

Posted

19 days ago

TECEZE

Undisclosed

Product Technical Support Product Technical Support

Install and configure Windows operating systems, applications, drivers, and security tools.
Support Microsoft 365 / Office 365, Outlook, Teams, OneDrive, and other Microsoft applications.
Perform user account, password, and access-related troubleshooting in coordination with the appropriate teams. ...

Posted

9 days ago

Assent

Undisclosed

IT SUPPORT ENGINER IT SUPPORT ENGINER

George Town

Document all interactions, steps, and resolutions thoroughly for consistent case management
Resolve routine to moderately complex issues using established processes and creativity for unique problems
Escalate complex product defects or high-impact cases to Tier 2 ...

Posted

a month ago

Intradeco Sdn Bhd

MYR2,000 - MYR3,000 Per Month

IT Support Freelance (Penang) IT Support Freelance (Penang)

Monitor and respond quickly and effectively to requests received through the IT helpdesk
Monitor Service Desk for tickets assigned to the queue and process first-in-first-out based on priority
Manage PC setup and deployment for new employees using standard hardware, images and software ...

Posted

a month ago

VERTEX EDGE GLOBAL TECHNOLOGIES

Undisclosed

Part Time

George Town

Perform IMAC services (Install, Move, Add and Change).
Reimage Windows desktops and laptops.
Replace faulty hardware components (RAM, SSD, HDD, keyboards, etc.). ...

Posted

a month ago

Technical Support Engineer (Robotics) Technical Support Engineer (Robotics)

HiredChina.com国际人才招聘网

Undisclosed

Senior Technical Support Engineer Senior Technical Support Engineer

Malaysia

3) Redact technical documentation
4) Support Business Development team for sales & Marketing in terms of technical and application.
Qualifications: ...

Posted

a month ago

Emerson

Undisclosed