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500+ Service Desk Jobs in Kuala Lumpur - September 2026 - High Salaries
Showing 503 jobs results for
"service desk"
in Kuala Lumpur
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Manage Alert
MYR10,000 - MYR20,000 Per Month
KL City
- Collect and sort out the needs from the client and the market, and provide more accurate and timely information for back-end products and R&D.
- Participate in relevant marketing activities and keynote speeches.
- Carry out technical exchanges and cooperation with partners. ...
Posted
13 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- Assist in compiling the final documentation submission.
- Maintain proper documentation and filing of proposals and technical records.
- Perform any other engineering or administrative tasks as assigned by the supervisor. ...
Posted
3 days ago
Undisclosed
KL City
- Effectively managing client expectations and escalating when appropriate
- Ensuring quality of case handling, paying particular attention to communication, timely responses, and specific care for sensitive customers
- Troubleshoot and resolve all assigned incidents for the Tradshift Platform according to established KPIs ...
Posted
24 days ago
MYR2,500 - MYR3,000 Per Month
KL City
- You will also gain exposure to trading-related IT systems and infrastructure, supporting senior IT staff to maintain system availability, security, and performance.
- We are looking for a proactive team player who enjoys learning, problem solving, and working closely with both local and global IT teams.
- This position offers excellent career development opportunities and the chance to work with evolving technology in a dynamic market environment. ...
Posted
24 days ago
Undisclosed
KL City
- Develop an understanding of key CLM objectives and align them with technical solutions
- Work closely and integrate with the CTB (Change The Bank) team to engage in collaborative agile based development
- Focus on the Service Transition phase of ITIL by driving adoption of the “Production Readiness / License to Operate” model ...
Posted
24 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
a month ago
MYR2,500 - MYR3,500 Per Month
KL City
- Trace mechanical and electrical faults affecting cooling performance, airflow, controls, wiring, relays, switches, sensors, and auxiliary systems
- Determine whether a reported issue results from product failure, incorrect installation, refrigerant leakage, contamination, normal wear, vehicle condition, misuse, or another underlying cause.
- Support warranty and returned-part assessments by recording symptoms, readings, photographs, test evidence, rootcause findings, and recommended action ...
Posted
10 days ago
Undisclosed
KL City
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions.
- System Maintenance & Updates:
- Monitor application performance, ensuring optimal functionality and uptime. ...
Posted
11 days ago
Undisclosed
KL City
- Provide basic troubleshooting support for desktops, laptops, printers, and other peripherals.
- Support standard software applications and assist with installations or configurations or troubleshooting.
- Assist users with hardware requests, ensuring the application submission process is completed. ...
Posted
19 days ago
Undisclosed
KL City
- Analyzing complex issues by reviewing product-specific logs and utilizing root cause analysis skills
- Overseeing interdepartmental collaboration to help ensure prompt delivery of customer requests
- Contributing to public-facing articles based on found issues in our software ...
Posted
22 days ago
Undisclosed
KL City
- Drive process improvements through automation, monitoring, and optimization initiatives.
- Serve as the escalation point for complex backup and storage issues.
- Degree or Diploma in IT, Computer Science, or a related field. ...
Posted
12 days ago
MYR4,000 - MYR4,500 Per Month
KL City
- The Responsibilities of the Role:
- Operational Deliverables and Contribution
- Skill Requirements: ...
Posted
13 days ago
Undisclosed
KL City
- Responsible for ensuring that the set KPIs are achieved.
- Create a case in ticketing system, monitoring and drive the case until closure.
- To update the ticketing system accurately and efficiently with call details, actions taken and resolution. ...
Posted
14 days ago
Undisclosed
KL City
- Experience working with regional clients across SEA and ANZ markets.
- Deep understanding of content management systems, network configurations, and SaaS platforms.
- Excellent analytical and problem-solving skills, with the ability to troubleshoot complex technical issues. ...
Posted
a month ago
Undisclosed
KL City
- Lead, mentor, and motivate a team of Technical Support Executives to achieve performance targets and deliver high-quality support.
- Conduct regular team meetings, training sessions, and performance reviews to ensure continuous skill development and alignment with company goals.
- Monitor team performance metrics (e.g., SLA adherence, ticket resolution times, customer satisfaction) and implement corrective actions as needed. ...
Posted
a month ago
Undisclosed
KL City
- Process Improvement and Strategy:
- Stakeholder Management:
- Ad Hoc Responsibilities: ...
Posted
a month ago
Canaan Communication & Technologies
Undisclosed
KL City
- Proven work experience of minimum of one year as an IT Help Desk Support or similar role
- Hands-on experience with Windows/Mac OSX environments
- Good understanding of computer systems, mobile devices, network devices, and other tech products ...
Posted
a month ago
Undisclosed
- Support card testing, validation, new product setup, and production readiness.
- Support personalization equipment, software, and related systems.
- Participate in customer technical discussions and provide remote or on-site support when required. ...
Posted
10 days ago
WEDRINK ENTERPRISE MANAGEMENT (MALAYSIA) SDN BHD.
MYR3,000 - MYR3,500 Per Month
KL City
- Conduct on-site inspection, troubleshooting and basic repair/maintenance when machines break down at outlets.
- Follow up with suppliers and relevant departments to ensure machine issues are resolved promptly.
- Maintain proper records of machine breakdowns, repairs and maintenance. ...
Posted
24 days ago
Undisclosed
Malaysia
- Troubleshoot network, Wi-Fi, VPN, and connectivity issues.
- Monitor and support IT infrastructure, including servers, cloud services, and backup systems.
- Manage IT asset inventory, device lifecycle, and software licensing. ...
Posted
a month ago
SWIFT Financial Messaging Services
Undisclosed
KL City
- What to expect
- Key responsibilities:
- Provide support through phone and web-case to answer inquiries and resolve technical problems. ...
Posted
a month ago
Undisclosed
KL City
- Update and control the quality of internal training material, problem management procedures and on-line documented solutions.
- Participate in service and products improvement projects and drive project deliverables.
- Able to work permanently on US shift supporting Americas region and weekend. ...
Posted
a month ago
Undisclosed
KL City
- Collaborate closely with the CTB (Change The Bank) team and external vendors to execute agile-based development initiatives.
- Champion the Service Transition phase of ITIL by implementing and promoting the Production Readiness and License to Operate model across the organization.
- Identify and communicate critical enhancements while proactively surfacing risks and business issues through JIRA. ...
Posted
24 days ago
Undisclosed
KL City
- Product & Market Data Maintenance: Manage trading instruments, quotes, gateways, and market‑data source settings to ensure stable display of real‑time price charts.
- Network Connectivity Support: Assist users in establishing stable connections via domain names, network optimization, etc., especially in regions where server search may be restricted.
- Platform Monitoring & Reporting: Monitor server performance metrics and alerts, compile technical documentation based on log analysis, and report regularly to the server team. ...
Posted
25 days ago
Undisclosed
KL City
- Maintain and support existing .NET MAUI mobile applications across their full feature set.
- Manage timely updates and releases to ensure ongoing compliance with Apple App Store and Google Play Store requirements.
- Develop and maintain C# batch jobs supporting mobile applications hosted on Azure VMs, including scheduled notification and reminder jobs. ...
Posted
a month ago
Undisclosed
KL City
- Provide first- and second-line user support, including troubleshooting and system navigation assistance.
- Monitor system health and performance, apply configuration adjustments, and implement minor enhancements as required.
- Maintain and support existing .NET MAUI mobile applications across their full feature set. ...
Posted
a month ago
Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk) Customer Service | Fresh Grad | (Mandarin LiveChat - IT Helpdesk)
Agensi Pekerjaan Eternity Sdn Bhd
Undisclosed
KL City
- Maintain accurate customer information and service records.
- Follow up on customer requests to ensure timely resolution.
- Meet monthly customer service KPIs and follow company SOPs and guidelines. ...
Posted
19 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
5 days ago
Undisclosed
KL City
- PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No related work experience. ...
Posted
5 days ago
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