Positive company culture – open and transparent communication, diversity and inclusion
Perform test ride (bike)
Provide knowledgeable advice and recommendations on motorcycle maintenance and repair services based on manufacturer guidelines and customer needs.
...
Seek to obtain referrals for other car owners in customers’ families and among friends and associates.
Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
Ensure proper qualification and total understanding of customer needs and requirements. Satisfy customers’ needs by making additional products and services available to them.
...
Seek to obtain referrals for other car owners in customers’ families and among friends and associates.
Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
Ensure proper qualification and total understanding of customer needs and requirements. Satisfy customers’ needs by making additional products and services available to them.
...
Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
...
Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
...
Accurately document service details, respond to customer inquiries and complaints, and follow up on pending services or unresolved issues to maintain high customer satisfaction.
Supervise the quality of completed work, conduct final vehicle inspections, and manage proper handover to customers.
Perform daily opening and closing tasks, including answering phone calls, handling walk-in customers, and processing payments.
...